Help & support

Find information on how to access IT support - online and over the phone.

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Over-the-phone support options

When seeking over-the-phone support, there are a variety of options to choose from that will assist with locating your desired ANU location or...

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The ANU Service Desk community support request form is available for: current ANU student, staff member or Alumni requiring a password reset; and...

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The University provides technical assistance online, over the phone, and face-to-face. Request support Online Assistance - The Service Desk...

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Local IT Support Staff (LITSS) are ANU staff who provide IT support to the ANU Colleges, Schools, Centres and Divisions. Request support Online...

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How do I... Use Microsoft Office at home? Current ANU staff members and students are entitled to download a free copy of Microsoft Office for...

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ITS subscribes to a range of IT research services available to staff and students to assist in gaining insight into innovative IT solutions....

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