Help & support
Find information on how to access IT support - online and over the phone.
When seeking over-the-phone support, there are a variety of options to choose from that will assist with locating your desired ANU location or solution. If you already know your option selections,…
The ANU Service Desk community support request form is available for: current ANU student, staff member or Alumni requiring a password reset; and external parties to the ANU requiring IT…
The University provides technical assistance online, over the phone, and face-to-face. Request support Online Assistance - The Service Desk The University has transitioned to a new…
Local IT Support Staff (LITSS) are ANU staff who provide IT support to the ANU Colleges, Schools, Centres and Divisions. Request support Online Assistance Log a support…
How do I... Use Microsoft Office at home? Current ANU staff members and students are entitled to download a free copy of Microsoft Office for their home PC or Laptop. Once the member leaves…
ITS subscribes to a range of IT research services available to staff and students to assist in gaining insight into innovative IT solutions. Corporate Executive Board (CEB) Corporate Executive Board…
