Help & support

Find information on how to access IT support - online and over the phone.

Accessing help & support

The University provides technical assistance online, over the phone, and face-to-face. Request support    Online Assistance - The Service Desk The...

Contact Local IT Support Staff (LITSS)

Local IT Support Staff (LITSS) are ANU staff who provide local or central IT support to the ANU Colleges, Schools, Centres and Divisions. Request...

Featured FAQs

How do I...   Use Microsoft Office at home? Current ANU staff members and students are entitled to download a free copy of Microsoft Office for their...

Over-the-phone support options

When seeking over-the-phone support, there are a variety of options to choose from that will assist with locating your desired ANU location or...

Reference services

ITS subscribes to a range of IT research services available to staff and students to assist in gaining insight into innovative IT solutions....