HR Management System

Business owner: Human Resources Division

Access

The Australian National University's HR Management System (HRMS) is the HR Administration System. To get access to the HRMS you will need to:

  1. read the Acceptable Use of Communication and Infrastructure Systems Policy
  2. together with your supervisor, determine the relevant user roles required for you to perform your authorised tasks
  3. complete a Request for Access to HR Management System form, have it signed by the appropriate authority
  4. email the completed form to HRSystems@anu.edu.au for actioning

Password reset

Your password cannot be retrieved, but it can be reset. Password reset requests require verification of your identity, and thus cannot be processed via email. Call the IT Service Desk on +61 2 6125 4321, select option two and then select the College that you work in at then University. If you are unsure of which College you are in select option one for central IT support, and then option two for password reset. 

Password change

You can change your password via Identity Manager. Login, click on 'Manage my account', and then select the 'Change password' tab. Type in your new password and confirm.

Human Resource systems support

Monday to Friday: 9am-12.30pm & 1.30pm-5pm

Phone: (612) 59622

Fax: (612) 59809

Email: HRSystems@anu.edu.au

Calls can be made outside the above times and a message left on voice mail.

HR Systems staff may, on occasions, be unavailable during the advertised times so they can attend team meetings. A message can be left on voice mail during these times and someone will get back to you as soon as possible.

Classification

ANU Enterprise System Tier 1

Responsibilities

Information Technology Services

  • Management of contract with supplier
  • Systems admin support with supplier and systems documentation
  • Management of Server space and backup requirements
  • Integration with other relevant ANU Enterprise Systems in accordance with the ANU Enterprise Architecture
  • Managing downtime, software patching and installation of enhancements.
  • Performance and application monitoring

Business owner

  • Maintenance of relevant ANU Policy
  • Specification of business requirements

Embedded Support Team

  • End user training and support, including user documentation
  • User Acceptance Testing
  • Enabling and removing individual's right to use the system

Unresolved

  • Communication of requests to supplier
  • Delivery of requested enhancements/bug fixes within an adequate time frame
  • Disaster recovery planning