Requesting software & hardware

Software

If additional software is required please follow the usual channels to request software via Service Desk Portal.

Once you receive notification that the software has been approved and remotely deployed, please follow the steps below to install it. Please note, you will need to be connected to the Internet and the VPN.

Windows: Go to Software Center | select required software | select Install

Mac: Go to Managed Software Center | select required software

Software for home use

Please see the knowledge article Software available for home use.

Please note: Not all software is available for use on a personal device.

Hardware

If additional Hardware is required please follow the usual channels to request hardware via Service Desk Portal.

Please note: there may still be delays due to supplier shortages.

NB: Third-Party purchases are discouraged for any Hardware/Software items as these items will not be supported.