Digital Innovation, Strategy & Infrastructure

UPDATED 30 MARCH 2026

Renewing and stabilising our core IT infrastructure

We are renewing and stabilising the University's digital technology foundations to deliver connected, secure, and reliable IT infrastructure. Much of this work is being implemented through the Digital Infrastructure and Cloud Enablement (DICE) program (internal access only).

Recent initiatives we've delivered

Follow-Me printing

We rolled out the University's new Follow-Me printing solution, PaperCut, on multi-function printer devices across the Acton campus. Automatic deletion of idle print jobs has already saved us up to 500,000 sheets of paper, contributing to the University's environmental and financial goals.

Enhancing the ANU contact centre experience

We completed the roll-out of 17 ANU contact centres on a new cloud-based platform​ to improve the University's support services—ensuring a more seamless and efficient experience for our staff and students.

Consolidating IT infrastructure

We're consolidating core IT infrastructure managed by Colleges and Schools to enable better management and service delivery of the University's IT hardware and software to staff.

What's coming next

We're improving our Wi-Fi network across all ANU campuses to allow better access, connectivity, and collaboration. We will replace outdated wireless access points in buildings and residences to decrease Wi-Fi 'blackspots'.