University Services

Services and systems for a thriving and connected workforce

We are improving staff-facing and student services, corporate systems and collaboration tools – for a thriving, connected and productive workforce at ANU.

 

Recent initiatives

Implementation of Multi-factor Authentication and Single Sign on 

Self-Service and Administrator access to ANU Enterprise systems are now protected by Multi-Factor Authentication (MFA). Single sign-on for the Finance, HR and Student Admin systems has streamlined access to these systems for authorised users, while MFA has improved the security of the systems to better protect staff and student information.

 

What's coming next

Enterprise Service Management  

We are uplifting the ANU Service Desk portal to transform it into a one-stop hub for all service-related needs. The new services portal will bring together many university services into one intuitive, modern platform powered by ServiceNow.