How to reconnect Wi-Fi on mobile devices after password reset

After resetting your password you will be required to reconnect to ANU Secure. 

Windows laptop

  1. Navigate to Settings.
  2. Select Network & Internet.
  3. Select Wi-Fi.
  4. Select Manage known networks.
  5. Select ANU-Secure.
  6. Select Forget.
  7. Select Show available network.
  8. Select ANU-Secure > Connect.
  9. Select Connect again.
  10. Enter your University IDand your new Identity password.
  11. Check the box that advises to use my network account.
  12. Select Connect.


To re-authenticate if prompted;

  1. Enter your University ID and new Identity password.
  2. Select Apply.

If you are not prompted. Access your mobile devices Wi-Fi settings.

  1. Navigate to Settings.
  2. Select Wi-Fi.
  3. Select ANU Secure.
  4. Select Forget this Network.
  5. When prompted select Forget.
  6. Under Choose a Network, select ANU Secure.
  7. Enter your University ID and new Identity password.
  8. Select Join.
  9. A certificate will appear, Select Trust.

Once complete you will be able to access the ANU Secure Wi-Fi network.


  1. Select the Wi-Fi symbol along the top menu bar.
  2. Select Open Network Preferences at the bottom of the drop down menu.
  3. Select Wi-Fi in the menu on the left.
  4. Select Advanced located at the bottom right of the pop-up window.
  5. Select ANU Secure then the - (minus) sign.
  6. Select OK.
  7. Select the Wi-Fi symbol again in the menu bar. 
  8. If Wi-Fi is off, select Turn Wi-Fi on.
  9. Select ANU Secure.
  10. Enter your username University ID.
  11. Enter your new Identity password.


  1. Navigate to Settings.
  2. Navigate to Connections.
  3. Select Wi-Fi
  4. Select ANU Secure network and hold finger down to open.
  5. A pop up will appear, Select Forget Network.
  6. To reconnect, select ANU Secure in the Wi-Fi menu.
  7. For identity use your Univeristy ID.
  8. Enter your new Identity password.
  9. Under CA Certificate, select a Certificate.
  10. Select Validate.
  11. Select Connect.