Your Identity password is your main password for accessing the network, Horus, ISIS, and Email.
- Other applications are also connected to this password and may need updating after changes are made to your Identity password.
- If you are off campus, you will need to be connect to Global Protect (VPN) before commencing. You will also need to follow the additional steps found in the links in Step 9.
Steps to resetting your Identity password
If you have forgotten your password and have not set answers to authentication/challenge questions, please call the ANU IT Service Desk requesting your password be reset. Alternatively, you can go to the Service Desk community support request form