Updating your password on an ANU managed Windows device

Once you have successfully updated your password in Identity, you will need to update it in a number of systems, and on your local device.

Notes before commencing: 

  1. You will need to be connected to GlobalProtect to update your password on your computer (or other Windows device).  For more information, please see the Knowledge Article:  Connecting, Disconnecting and Reconnecting to GlobalProtect.  
  2. You should wait for 15 minutes after your password has been changed.

Updating your local device password On Campus

  1. After waiting the 15 minutes, log out of your device.
  2. Log back into your device.
  3. You should log in using your Uni ID and new University (Identity) password.

Note: after you have logged back on you may be prompted to update some applications with the new password.

    Updating your local device password Off Campus 

    1. Log out of your device.
    2. Log back into your device.
    3. You should log in using your Uni ID and new University (Identity) password.
    4. Log into GlobalProtect, and any other applications as normal.  You may be prompted to authenticate your new password in some applications.