University Services

Services and systems for a thriving and connected workforce

We are improving staff-facing services, corporate systems and collaboration tools – for a thriving, connected and productive workforce at ANU.


Recent initiatives

Students using laptop

Improved HR and finance gateway systems

We have made important improvements to our human resource (HR), finance and student payment gateway systems. This reduces administration, improves data accuracy and security, and enables us to provide better HR and finance services to our community.​

Teaching staff member in lecture hall with students

Automation and digitisation

‘Citizen developers’ from the Fenner School of Environment and Society developed the Extension Application to simplify extension management – significantly reducing workloads and increasing course convening effectiveness at ANU.


What's coming next

ANU staff member speaking with student

We will transition eForms processes into existing ANU tools and systems, including Microsoft and ServiceNow, to enable upgrades, improve security and better meet the needs of staff and students.

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