This project aims to deliver improvement to support the Institutional Research team within the Planning and Service Performance (PSP) division to better manage the Non-Standard Student Surveys.
Why is the project needed?
Surveys are seen as critical for gathering feedback to enhance quality, service improvement and planning at the ANU. The University has a responsibility to ensure that the survey collections are consistent with relevant legislation. This project is needed to ensure applicants comply with the student surveys and evaluations policy and procedure.
For any researcher, student or staff to conduct a Non-Standard Student Survey, approval from the Director of Planning and Service Performance is required. The approval can be requested by completing a survey approval request form and submitting it to the PSP Institutional Research team. With the increasing demand for this service, process improvement is required to ensure the applicants receive approval and support in a timely manner.
What will the project deliver?
Improvement to the current Non-Standard Student Surveys process
The digitalisation of the NSSS application process through Microsoft Power Apps. NSSS Power App has been released on 27 June 2023.
How will it benefit the ANU Community?
This project will benefit any researcher, student or staff who wants to conduct a Non-Standard Student Survey by:
Reducing processing time through streamlining the application process
Enhancing users experience
Ensuring compliance with the ANU policy and procedure
Providing guidance on survey requirements
Providing a platform for applicants to seek contextualised advice on survey design, methodology, and survey protocols
The digitalisation of the NSSS application process will be delivered by PSP Digital Solutions.