Service Solutions delivers high-quality outcomes that contribute to implementing sustainable, integrated and user-focused solutions to improve service delivery throughout the University.
Three teams of project professionals work together to ensure effective management, analysis and solution design in keeping with the Service Performance Framework.
- Service Performance - focussed on project management
- Service Design – focussed on business analysis and solutions
- Service Experience – focussed on human-centred design
The team has responsibility for the Service Performance Framework, the Project Management Policy and the Project Management Framework.
Our teams & contacts
Functional
Name |
Contact details |
---|---|
Service Solutions |
People
Name |
Contact details |
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Sacha Connor
Ag Deputy Director, Services and Operations |
|
Robert Halbich
Senior Business AnalystService Design |
|
Aulia Haley
Senior Project Manager, Service Performance |
+61 2 6125 4835
|
Linda Medic
Senior Project ManagerService Design |
+61 2 6125 6979
|
Kishan Sarvaiya
Program Manager, Service Performance |
+61 2 6125 7364
|
Amy Tielu
Lead, Service Design |
+61 2 6125 7343
|
Rod Vickers
Senior Business AnalystService Design |