Service Solutions
Service Solutions delivers high-quality outcomes that contribute to implementing sustainable, integrated and user-focused solutions to improve service delivery throughout the University.
Three teams of project professionals work together to ensure effective management, analysis and solution design in keeping with the Service Performance Framework.
- Service Performance - focussed on project management
- Service Design – focussed on business analysis and solutions
- Service Experience – focussed on human-centred design
The team has responsibility for the Service Performance Framework, the Project Management Policy and the Project Management Framework.
Our teams & contacts
Functional
| Name | Contact details |
|---|---|
| Service Solutions |
People
| Name | Contact details |
|---|---|
| Kishan Sarvaiya Program Manager, Service Performance | +61 2 6125 7364 |
| Amy Tielu Lead, Service Design | +61 2 6125 7343 |
| Robert Halbich Senior Business Analyst, Service Design | |
| Aulia Haley Senior Project Manager, Service Performance | +61 2 6125 4835 |
| Pankaj Malhan Functional Business Analyst, Service Design | |
| Linda Medic Senior Project Manager, Service Performance | +61 2 6125 6979 |
| Rod Vickers Senior Business Analyst, Service Design |
Information for staff
Location
Page Owner: Planning & Service Performance