Access Cards, Locks & Keys

For ANU staff and students, refer to the Provisioning team, from whom you may pick up your card from Provisioning and Student Central respectively. For contractors at the ANU, please refer to this Contractor Induction

Building Access Cards

Most buildings on campus are open from 9 am - 5 pm, but require specified card access afterhours. Secure or high-risk areas (labs, plants and machinery) of the University require card access at all times.

All staff, students and ONBOARDED contractors are issued cards with standard building access. 

Where additional access is required, to secure areas or ANU buildings after-hours, ANU Security can remotely add access to cards.

How to request additional access

Staff are required to provide ANU Security with written confirmation from their area supervisor that card access should be granted to designated facilities.

All requests must be made to ANU Security and include the following:

  • The name of the person requiring access (please include staff/student ID number)
  • The buildings and areas of access required, including building name and building level.
  • Specific doors accurately defined by the name and description (e.g., Faculty of Law Building, Ground Level, Room G17, computer lab entrance)
  • Times of day when access is required.
  • Whether they own a new or modified card.
  • The start and end date for access (or ongoing).
  • Name of their supervisor, an authorised officer.
  • Contact phone number and return email address.

Keys & locks

Doors that are not secured electronically and use traditional locks and keys, are managed by the relevant building custodian. If you are unsure who the building custodian is, contact ANU Security for advice.

Related guidance

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Page Owner: Facilities & Services