Division of Shared Services

The Division of Shared Services exists to provide efficient delivery of core support services across ANU Colleges and Portfolios.

Shared Services works in close partnerships with Colleges and other Service Divisions to ensure that the services and outcomes delivered best support the strategic priorities of the ANU. 

News and Updates
  • To support preparations for the end of the year and return to increased activity in the new year, we’ve created a brief summary of useful information and advice for staff in Colleges and Portfolios. This information can be found here.


People Services


Pay and employment conditions, superannuation and salary packaging.


  +61 2 6125 3346


End to end recruitment support for hiring teams and applicants.


  +61 2 6125 3434


On-boarding and off-boarding support for staff and supervisors.


  +61 2 6125 2040

  Send Email

HR Systems

Systems support for HORUS, HRMS, ANU Recruit and eForms.


  +61 2 6125 9622

  Send Email

Parental Leave

One-to-one parental leave planning and application support.


  +61 2 6125 3346

  Send Email

Background Checking

Background checking process support for staff.


  +61 2 6125 2040

  Send Email

Finance Services

General Finance Enquiries

Service Desk support for any general finance enquiries.

  +61 2 6125 4777

Financial Transactions

Accounts payable, accounts receivable, and supplier management.

  +61 2 6125 4777

  Send Email

Financial Integrity & Compliance

General ledger management and banking related support.

  +61 2 6125 4777


Purchase Cards

Advice and support for application and use of ANU purchase cards.

  +61 2 6125 4777

Campus Services

IT Hardware Deployment

Configuration and deployment of new IT hardware and phones for all staff.

  +61 2 6125 0003


Support for IT hardware and software related purchases.

  +61 2 6125 1180

Teaching Space Support

Teaching room support including administration, IT/AV and Facilities. Basic room set-up and IT/AV assistance.

  +61 2 6125 0004

Venue Hire

Room booking and venue hire.

  +61 2 6125 0004


Printing & Mail

Secure and general printing, books, booklets and collateral printing, mail services.

  +61 2 6125 2514


Business travel support, advice and information.