ANU Service Desk community support request form

If you are a current ANU student, staff member, requesting a password reset please use this form.

If you are an Alumni requesting any change to your account (eg. email address), or a password reset, please use this form.

if you are external to the ANU and require IT help, please use this form.

If you are a current ANU student, staff member and require IT Help, please log a ticket via the Service Desk portal.


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Did you know you could reset your University (Identity) password using and successfully answering your challenge questions?
If you remember your password and it has not expired you can change your password by going to the ES Web portal.
Please log a ticket through the ServiceDesk portal.
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