ANU Service Desk community support request form

If you are a current ANU student, staff member, requesting a password reset please use this form.

If you are an Alumni requesting any change to your account (eg. email address), or a password reset, please use this form.

if you are external to the ANU and require IT help, please use this form.

If you are a current ANU student, staff member and require IT Help, please log a ticket via the Service Desk portal.

Association with ANU

Relationship with ANU

Please specify:

Type of request

Is your request for a password reset?

Type of request

Type of password

Request details

Did you know you could reset your University (Identity) password using identity.anu.edu.au and successfully answering your challenge questions?

If you remember your password and it has not expired you can change your password by going to the ES Web portal.

ANU ID

Name

Title

First name

Surname (current)

Surname at graduation (if different from current)

ANU ID

Date of birth

Contact number

Non-ANU email address

Personal email

Mobile number

Year of graduation

Degree graduated from

Do you wish to have a first name.lastname alias?

Yes

Short description

Please log a ticket through the ServiceDesk portal.