Travel providers

Please see the below booking methods available: 

Online bookings 

The online booking tool can be used for all simple travel-related bookings including flights, accommodation and car hire.

The traveller must create a user profile in the tool prior to booking their travel. The following information should be sent to University travel provider with a request to have a user profile created:

  • Title
  • Complete name as per official identification and/or passport
  • Mobile phone number
  • Contact email address
  • University Department and College/Portfolio
  • Airline frequent flyers (if applicable)

The traveller is responsible for ensuring:

  • they have delegate approval to book the travel;
  • their profile details are up to date;
  • all information required to process the travel booking is correct.

Booking through a travel consultant

Whilst most travel can be booked via the online booking tool, the University travel provider has a team of consultants available to make travel bookings. It is suggested that expert advice is sought from a travel agent for more complex itineraries such as round the world or multi-destination international bookings.

Booking through a non-preferred booking channel

Booking through a non-preferred booking channel can only be undertaken in exceptional circumstancesas outlined in section 7 of the travel policy. In such cases the traveller must complete all of the following steps:

  1. Complete the online travel approval request form and obtain supervisor and delegate approval as per standard process prior to booking the travel. The use of a non-preferred travel provider must be outlined in the travel approval request. 
  2. Enter the itinerary details on the travel request in the travel management system. 
  3. Email their itinerary to International SOS, if the travel has an overseas component. Further details on the support available from International SOS can be found here.

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