Managing Very Difficult Workplace Behaviour (HRCD18)

Course overview

Very difficult workplace behaviour is one of the most demanding leadership task - combining organisational, managerial, personal and interpersonal challenges

This workshop provides a framework for understanding, defining and managing difficult behaviour; including a range of approaches and techniques for dealing with specific behaviours in the workplace. 

Learning outcomes

• Preparing for dealing with difficult behaviour
• Common challenges of difficult behaviour
• Develop strategies for managing difficult behaviour
• Building personal and organisational support

Suitability

Senior academic and professional staff who have supervisory responsibilities or who lead or manage others.

Structure

9.30am-5.oopm (one day).

Cost

Cost - $250.00

Please note a cancellation fee of $250.00 will be charged where notification of non-attendance is not received within 14 business days of the program commencement date. A cancellation fee will not be charged if the area nominates someone else to attend the program in your place.

Inclusions

Morning and afternoon tea will be provided.

Venue

Human Resources Training Room, lower ground floor Chancelry 10B 

2016 Dates

Please note enrolments may close earlier if the program is full

Registrations

A requirement of the registration process is to discuss and obtain the following from your supervisor:

• Approval to attend the training program; and
• Local area charge code.

Instructions can be found in our Registration cancellation and non-attendance policy.