Teleconferencing

The ANU Avaya PABX system lets you set up your own teleconference with up to six parties including yourself anywhere in the world. Using the Avaya system is much cheaper than standard teleconferencing rates as you are charged at the ANUs corporate AAPT call rates.

Any Avaya telephone is able to use this facility but the handsets are limited in their suitability depending on the environment the telephone is to be used in. Networks & Communications have an Avaya teleconference telephone, which can be booked if needed. The availability of the unit is dependent on prior bookings so it is advisable that you book as early as you can. Bookings can be made via the Service Desk.

If you have a teleconference planned for more than 6 parties then you will need to arrange this with a teleconference provider. There are a number of teleconference providers that you are able to use. These providers will set up a teleconference for you at a cost.

Call conferencing with an Avaya telephone

Call conferencing with an Avaya telephone lets you connect up to six callers including yourself in a teleconference. The telephone conference can be any combination of internal and external numbers.

To set up a conference call:

  1. Lift the receiver;
  2. Dial the first number;
  3. Explain the conference call;
  4. Press conference;
  5. Dial the second number;
  6. Explain the conference call;
  7. Press conference.

Follow the same process to admit more parties to the conference up to the maximum.

If you have answered an incoming call and want to involve a third party,

  1. Press conference;
  2. Dial the third party;
  3. Press conference.

Any party in a conference can hang up at any time without affecting the conference call connection.

Note: Call charges will be allocated to the extension setting up the conference. This rule applies even if the originator hangs up prior to the conference ending.

Call Conferencing with an Analogue telephone

Call conferencing with an analogue desk top telephone lets you connect up to three callers including yourself in a teleconference. The telephone conference can be any combination of internal and external numbers.

To set up a conference call:

  1. Lift the receiver;
  2. Dial the first number;
  3. Explain the conference call;
  4. Press Recall or Flash or Transfer;
  5. Dial the second number;
  6. Explain the conference call;
  7. Press Recall or Flash or Transfer.

Follow the same process to admit more parties to the conference up to the maximum.

If you have answered an incoming call and want to involve a third party,

  1. Press Recall or Flash or Transfer;
  2. Dial the third party;
  3. Press Recall or Flash or Transfer.

Booking the Avaya IP conference telephone

Networks & Communications have an Avaya IP conference telephone for use by the University community free of charge. The telephone is NOT available for use by organisations that provide conference facilities as a business function or Non-ANU entities. Ie, if you rent out conference facilities you must provide your own conference telephone which can be ordered through Networks & Communications for approximately $2,000. The availability of this phone is dependent on prior bookings.

You must provide a valid University charge code so that the cost of the conference call can be invoiced back to your area.

Teleconference rules and conditions

There are a few rules that you must agree to before you make a booking and by making a booking you accept the conditions as set out below.

  • A minimum of24 hours notice is required to deliver and install the conference telephone to the location of the conference. Alternatively, you can pick the phone up from the W.K. Hancock Building - West Wing and install yourself.
  • Once the conference telephone has been delivered or picked up, it is your responsibility to ensure that it is returned in the same condition as you received it. If there is any damage to the equipment, or if there is any missing equipment, the replacement costs will be charged to you. The aluminium case contains the following equipment:
    • 1 X 240V power cord
    • 1 X cable concentrator
    • 1 X power transformer and lead
    • 1 X 8 metre UTP cable
    • 1 X 2 metre UTP cable
    • 1 X 4 outlet power board
    • 2 X remote microphones

 

  • Networks & Communications will install the conference telephone on a working data outlet. We will not patch the outlet to enable a network connection. If you are unsure if the data outlet is working you should talk to your Local IT Support Staff (LITSS) contact. Please make sure that the data outlet is live prior to the conference.​
  • Leave yourself enough time prior to the conference to familiarise yourself with the operation of the conference telephone.
  • The conference telephone will require programming. If you are not comfortable doing this the Technician delivering the unit will program it for you.