TM1 FAQs - Technical

How come when I have multiple screens open the screens mimic each other?

You will need to open a new browser session - Select file from Internet explorer and select new session.

Note: you will need to log in again

How can I access TM1 off campus?

You can login via VPN at https://anuvpn.anu.edu.au. For more information please refer to https://itservices.anu.edu.au/it-security/vpn/.

Speed while scrolling

When scrolling up and down the page on a report, it is usually faster to either use the up and down arrow keys or use the bar on the right. Using the mouse scroll wheel is often slow and causes a lag.

Process failed

If "process failed" appears when pressing "Recalc",check the date formats and GLC formats entered. Dates must be entered as dd/mm/yyyy. If the date is not entered in this format then the process will fail. Note - the delimiter "/" or "-" does not affect the calculation being successful.

Where can I find information on using Data Spread and Holds?

Check the related document.

The disappearance of data entry

Check the related document.