Software purchasing

Purchasing software is usually undertaken by Colleges and Service Divisions, who will have their own internal procedures. Software enquiries should be directed to your Local IT Support Staff (LITSS) in the first instance.

Purchasing software for your work computer

To request software, log a job with the ANU IT Service Desk, and include the following information:

  1. Your name and contact details
  2. Your computer serial number or service tag number
  3. The software name, version and platform required
  4. Vendor (if known)
  5. Cost (if known)
  6. Budget code & written authorisation from a financial delegate
  7. How many licenses needed (how many users will there be?)
  8. Who will use it and what for?

For a bulk purchases or for Site Licence enquiries, log a job with the ANU IT Service Desk and include the following information:

  1. Your name and contact details
  2. The software name, version and platform required
  3. How many licenses needed (how many users will there be?)
  4. Who will use it and what for?

A representative from the ITS ICT Contracts and Licensing area will contact you to further discuss your requirements.

Purchasing apps on an ANU-issued Apple device

To request an app to be installed on an ANU-issued Apple device, log a job with the ANU IT Service Desk and include:

  1. Your name and contact details
  2. The name and version of the app
  3. The cost of the app
  4. Budget code (and written authorisation from a financial delegate if necessary)

The ANU IT Service Desk will purchase the app on your behalf, and will "gift" the app to you via email, for downloading onto your device.

Participation after purchase has been effected

The method used to process late participation is determined by the license type:

  1. Site Licenses-ANU pays a standard amount for a maximum number of users (eg S-Plus, SAS, SPSS)
  2. Individual Licenses-while a bulk purchase for many areas may be arranged, the license is still based on individual copies purchased (eg. Genstat).

Areas wishing to join a bulk purchase or site license (type 1) after the purchase date has been made and costs apportioned will, if it is possible under the license, be charged the same amount as participating areas pro-rated for the days remaining in the license period they joined. At the end of the license period, the income and expenditure will be calculated.

In the case of the type 2 licenses, like some bulk purchases latecomers are likely to have to pay a higher cost per license as they will be part of a smaller buying pool, as the cost is dependent on the numbers participating at the time of the purchase. The higher the license numbers, the lower the cost. New license cannot be added to the original purchase.

The Software Office will ensure that those who decide to participate at a later date will not financially disadvantage those who commit themselves initially to a software purchase.

Your Local IT Support Staff can download software media, or it can be collected from the Software Office located at:

W.K. Handcock - West Wing, 43 Biology Place, The Australian National University, Acton ACT 2601. Area Collection times are 10am-12pm, Mon-Fri.