Accessing your email

You can access your ANU email account from any computer connected to the Internet by logging in using your ANU ID and password.

To log into your ANU email account via the web (or any shared resource connected to the internet), visit

The first time you access your ANU email via the web, an authentication pop up will appear.

Your logon credentials for ANU email are:

Note: You will only be prompted for credentials, language and timezone once on every new computer you use. Change the timezone to English (Australia) and adjust to the correct timezone (UTC+10.00 Canberra, Melbourne, Sydney).

Important: Don't select Remember Password when prompted, as this will allow other users to sign into your email account. When finished, always select sign out at the top right, and close the web browser completely. On a shared resource computer, access to your ANU personal email will not be available via the local installed mail client (Outlook, Thunderbird etc).

Your ANU emails can also be re-directed to another web-based email such as Hotmail or Yahoo. Please note, you will consume part of your download quota when you access your ANU email via another service from an Information Commons computer.

When you log into Webmail you will only see one mailbox. To view other mailboxes you need to click on the name up the top right of the webmail interface and click 'open other mailbox'. Enter the mailbox name and once done the webmail interface will switch to that mailbox. You can also configure your mailbox.