Research Services Division

The first phase of our new Research Information Management System was launched on 30 November 2017. To login to your RIMS account visit For a simple how-to-guide click here.

The Research Services Division provides services and advice at both operational and strategic levels in supporting the University's research endeavours.

The Division supports the Research Executives, Acting Deputy Vice-Chancellor Professor Michael Cardew-Hall (Research and Innovation) and Acting Pro Vice-Chancellor (Innovation and Advancement) Dr Keats Nelms, and has a strong working relationship with Research Training, the Statistical Consulting Unit, ANU Connect Ventures, ANU Enterprise and Innovation ANU. Professor Keith Nugent has been appointed to the position of Deputy Vice-Chancellor (Research and Innovation), and will be joining ANU in early 2019.

Through our internal teams and College Offices we provide leadership in the operations and management of research services in support of the University's strategic goals, and strive for consistent improvements to business operations and service delivery.

Supporting these activities are a number of Committees, Authorised Delegates and the Research Policies and Procedures, including process factsheets defining roles and responsibilities across ANU administrative units.


Our teams & contacts


Contact details
General Enquries 
Phone +61 2 6125 9569
Research Systems Helpdesk 
Phone +61 2 6125 1541
Defence Trade Controls enquiries 
Phone +61 2 6125 4851
Research Contracts Office 
Research Integrity enquiries 
RIMS General Enquiries 
Phone +61 2 6125 0505
RIMS Technical Support 
Phone +61 2 6125 0505


Contact details
Dr Douglas Robertson 
Director, Research Services Division
Phone +61 2 6125 9569
Sophie Holloway 
Associate Director, Research Analysis, Systems & Integrity
Phone +61 2 6125 9575
Shelley McLoughlin 
Executive Assistant to the Director
Phone +61 2 6125 9569
Dr Robert Rigby 
Associate Director, Research Operations
Phone +61 2 6125 4851
Page owner: Research Services