Research Services Division

The first phase of our new Research Information Management System was launched on 30 November 2017. To login to your RIMS account visit For a simple how-to-guide click here.

The Research Services Division provides services and advice at both an operational and strategic level in supporting the University's research endeavours.

The Division supports the Research Executives, Deputy Vice-Chancellor (Research) Professor Margaret Harding and Pro Vice-Chancellor (Innovation) Professor Michael Cardew-Hall and  has a strong working relationship with Research & Research Training, the Statistical Consulting Unit, ANU Connect Ventures, ANU Enterprise and the Technology Transfer Office

Through our internal teams and College Offices we provide leadership in the operations and management of research services in support of the Universities strategic goals and strive for consistent improvements to business operations and service delivery.

Supporting these activities are a number of Committees, Authorised Delegates and the Research Policy and Procedures, including process factsheets defining roles and responsibilities across the ANU administrative units.


Our teams & contacts


Contact details
General Enquries 
Phone +61 2 6125 9569
Research Systems Helpdesk 
Phone +61 2 6125 1541
Defence Trade Controls enquiries 
Phone +61 2 6125 6736
RIMS General Enquiries 
Phone +61 2 6125 0505
RIMS Technical Support 
Phone +61 2 6125 0505


Contact details
Dr Douglas Robertson 
Director, Research Services Division
Phone +61 2 6125 8085
Maria Davern 
Service Initiatives Manager
Phone + 61 2 6125 6736
Sophie Holloway 
Associate Director, Research Analysis, Systems & Integrity
Phone +61 2 6125 9575
Shelley McLoughlin 
Executive Assistant to the Director
Phone +61 2 6125 9569
Page owner: Research Services