FAQs

The new Travel Approval System was launched on June 30, 2025.

All new travel requests must now be submitted in the new Travel Approval System.

CTM will continue to manage all existing bookings through to the completion of the itinerary.
If you require any assistance with these bookings—including additions, changes, or cancellations—you should continue to contact CTM directly.

academic@travelctm.com or phone 1300 014 962

Click on 'ATPI Travel Hub Access' on the ANU Travel Website
https://services.anu.edu.au/financial-management/university-travel

The e-Form system will remain supported for the immediate future. However, as is currently the case, e-Forms cannot be amended once approved. If changes are required, you must cancel the existing approved e-Form, copy the relevant information into a new form, and resubmit it for approval.