Converge

Commencing September 2025, we have partnered with Converge, as a new Employee Assistance Program (EAP) workplace mental health and wellbeing support provider, ready to assist you anytime, anywhere. Converge offers a range of services and support, including confidential counselling tailored to support your needs.

How to book a confidential EAP appointment:

How many appointments can I access?

Further information

How to access Converge online system:

• Use our Organisational Code to register online: ANUACTON
• Download the Converge App on Google Play or iOS App Store

Converge offers a range of counselling services, including:

• Manager Support
• Career Coaching
• Conflict Support
• Nutrition Support
• Financial Coaching
• Family Counselling
• Employee Counselling

We want to ensure you feel confident using this free and confidential service when you need it – whether that’s for a simple chat or urgent support.

Specialist Helplines

Converge understands that people face many challenges in their lives and that sometimes, these require specialised support.

When you call one of the specialist helpline services, you can access additional support through referrals to external services, specialised information and resources. Most importantly, you get to speak with an independent, experienced, trained and supportive counsellor; someone who is there for you during a challenging time.

• Aged Care Support – 1300 035 337
• Disability & Carers – 1300 243 543
• Domestic & Family Violence – 1300 338 465
• First Nations – 1300 287 432
• LGBTQIA+ - 1300 542 874
• Spiritual & Pastoral Care – 1300 772 435
• Young People & Young Adults – 1300 687 399

Access to webinars and resources

Converge have a range of free webinars and resources to support your health and wellbeing.

• Events/webinars - https://convergeinternational.com.au/events/
• Podcast - https://www.youtube.com/playlist?list=PLoYULyED3jgY6xQFow5CyuE2s0ga1Bage
• Articles - https://convergeinternational.com.au/learn/

Converge - EAP Awareness Sessions

The following EAP awareness sessions are available:

  1. Information session for all staff

  Date: Thursday 25 September 2025
 Watch a recording of the EAP awareness session here.

  2. Information session for managers and supervisors

  Date: Tuesday 14 October 2025
 A recording of the information sessionis not available but the below videos provide the information  presented during the session.

• info.convergeinternational.com.au/hubfs/Engagement Program videos/Engagement Program - 5 - Manager Support.mp4
• info.convergeinternational.com.au/hubfs/Converge App Video Showcase.mp4

  Information links provided during the session:

• Aussie managers “on the brink of exhaustion” as workplace rift with leaders widens - SmartCompany
• 90% of managers emotionally supporting teams causing burnout
• Managers need help with burnout – but they aren't asking for it | HRD Australia