Credit Notes

Credit notes

A credit note may be raised with the approval of the business unit who originally authorised the related invoice.   When sending a request for credit note, please ensure that a Request for Credit Note Form has been completed and authorised by the appropriate delegated person and all relevant supporting documentation is attached, for example:

  • A record of return of goods or services;
  • A record of reduction in the value of an invoice raised; and
  • A record of foreign currency differences.

For further help, please contact Ext. 58717 or email address