A credit note may be raised with the approval of the business unit who originally authorised the related invoice. When sending a request for credit note, please ensure that a Request for Credit Note Form has been completed and authorised by the appropriate delegated person and all relevant supporting documentation is attached, for example:
- A record of return of goods or services;
- A record of reduction in the value of an invoice raised; and
- A record of foreign currency differences.
For further help, please contact Ext. 58717 or email address Debtors@anu.edu.au