Parking infringements and penalties

After receiving an infringement notice, you are given 28 days from the service date to do one of the following:

1. Pay an infringement

Online

Online payment is available through ePayments.

In Person

Drop in to ANU Parking Office and meet one of our friendly customer service staff. We are located on the ANU campus – Level 1, Fulton Muir Building (#95), Daley Road, ACTON ACT 2601. We accept credit card, cheque and cash. Don’t forget to bring your parking infringement details with you at time of payment.

Telephone

If you prefer please call ANU Parking Office on (02) 6125 0179 and speak to one of our friendly customer service staff who will assist you in making a credit card payment over the telephone.

Mail

We accept payment by post using cheque or money order.

2. Request an extension of time

You may apply for an extension of time to do one of the following:

• Pay the infringement notice penalty
• Submit an infringement Notice Declaration
• Apply for withdrawal of an infringement notice
• Dispute liability of the infringement notice.

To apply for an extension of time please complete the relevant e-form.

When completing this eForm you will be requested to provide the following information:

• the infringement number;
• the registration number of the vehicle; and
• information to support reasons for payment extension request.

On receipt of a request for an Extension of Time, the infringement notice is placed on hold and incurs no extra charges until after a decision is made regarding the application outcome.

If a request for an extension of time to pay is granted, the infringement remains on hold until the revised due date for payment.

If the extension of time is denied, ten (10) days (from the date of outcome email) is given to allow payment of the amount owing on the infringement notice.

The maximum extension of time to pay an infringement notice is 180 days. It should be noted requests for extensions of 180 days to pay are only granted in cases of extreme financial hardship.

Please note, legislation prevents the university from offering a payment plan.

3. Apply for withdrawal of an Infringement Notice

A withdrawal application can be made when you are accepting liability for the offence, but believe you have a special circumstances that caused you to incur the infringement notice. You must state your grounds in writing and provide sufficient evidence to support your claims.

*a vPermit and CellOPark parking session are only valid if the correct vehicle is set as active at the time of the offence and the vPermit and parking session are current at the time of the offence.

If you are applying for withdrawal based on one of these grounds, and you can supply the evidence required, you can apply to withdraw an infringement notice by completing the relevant eForm. Staff and students should use this eForm while all external visitors to campus should use this eForm.

*A prior good behaviour record applies when the applicant has in the previous 5 year period been generally of good behaviour, for example, no infringement notices issued under the road transport legislation and no warnings issued in relation to offences under the road transport legislation.

If your application for withdrawal is unsuccessful the matter may be referred to the ACT Magistrates Court for adjudication.

4. Dispute liability of an Infringement Notice

BEFORE SUBMITTING AN APPLICATION TO DISPUTE LIABILITY PLEASE CONTACT THE ANU PARKING OFFICE ON (02) 6125 0179 OR PARKING@ANU.EDU.AU. THE ANU PARKING OFFICE WILL ASSIST YOU TO DETERMINE IF THIS IS THE CORRECT APPLICATION TYPE.

An application to dispute liability of an infringement notice is made when you believe that you did not commit an offence or that you are not liable for the offence. All applications are assessed in accordance with the Road Transport (General) Withdrawal of Infringement Notices Guidelines 2019. N.B. Where an infringement notice cannot be withdrawn under these guidelines, the matter may be referred to the ACT Magistrate Court for determination.

When completing your application you must state your grounds for dispute and it is recommended that you provide any evidence that may support your claims.

YOU MAY ONLY LODGE ONE APPLICATION. AN APPLICATION TYPE CANNOT BE CHANGED AFTER SUBMISSION.

If you are disputing liability based on one of these grounds, and you can supply the evidence required, complete the relevant eForm. Staff and students should use this eForm while all external visitors to campus should use this eForm.

If your application disputing liability of an infringement notice is unsuccessful the matter may be referred to the ACT Magistrates Court for adjudication.

5. Apply for a waiver of an Infringement Notice Penalty

Waiver of an infringement notice penalty may be granted in extreme circumstances. All applications are assessed in accordance with the Road Transport (General) Waiver of Infringement Notices Penalties Guidelines 2019.  To apply for a waiver, you need to set out in writing your financial and other relevant circumstances confirming your inability to pay the penalty due to financial hardship.  If you require more information please email parking@anu.edu.au.

If your application for waiver of an infringement notice is unsuccessful the matter may be referred to the ACT Magistrates Court for adjudication.

Please use an eForm to request an extension of time, apply for withdrawal or dispute liability. Staff and students should use this eForm while all external visitors to campus should use this eForm.

If you are not the person responsible for the infringement notice, you are required to complete an infringement notice declaration notifying the University of the person responsible. A template of the declaration is listed under Reference documents on this page. 

6. Submit Infringement Notice Declaration

An infringement notice declaration is used to describe the circumstances in which you are not the responsible person for an infringement.

An infringement notice declaration must be printed, completed and signed in the presence of a person authorised under the Statutory Declaration Act 1959 (Commonwealth).

Use the Known User infringement notice declaration when you know the details of who the responsible person was at the time of the infringement.

Use the Sold vehicle Infringement notice declaration when you know the details of the person who you sold the vehicle to.

Use the Illegal User infringement notice declaration when the vehicle was stolen at the time of the infringement, or when you know the details of who the responsible person was at the time of the infringement and they were not authorised to use the vehicle.

Use the Unknown user infringement notice declaration declaration when you don't know the details of who the responsible person was at the time of the infringement.

Only original copies of declarations can be accepted. You can submit your completed declaration by post to or in person at:

Parking Office, Level 1, Fulton Muir Building (#95), Daley Road, ACTON ACT 2601

7. How is my application assessed?

Applications made in regard to parking infringement notices are assessed under guidelines provided in ACT Road Transport legislation. Guidelines used are:

• Road Transport (General) Withdrawal of Infringement Notices Guidelines 2019 (No. 1)
• Road Transport (General) Extension of Time Guidelines 2019 (No. 1)
• Road Transport (General) Waiver of Infringement Notice Penalties Guidelines 2019 (No. 1)

Exceptions and modifications to these Guidelines are included in the Australian National University (Parking and Traffic) Statute 2019.

It should be noted any reference to the year e.g. 2019 and version e.g. (No. 1) will change when the legislation and guidelines are updated.

Reminder Notice

If none of the above actions are taken by the due date for payment of the infringement notice nor any extension of time granted, a request* is sent to the relevant State/Territory authority to determine the registered owner of the vehicle and the registered owner will be served a reminder notice with an additional fee applied.

*The Privacy Act allows the University to request this information in respect of matters of law enforcement, namely parking infringements.