COVID-19 parking arrangements - ANU Acton Campus
The ANU Acton campus parking arrangements have changed in response to the COVID-19 pandemic. This is to maintain the safety and wellbeing of administration staff and to support the ANU community across the Acton campus.
Parking office reception
The parking office reception in the Anthony Low building is closed. Individuals can still contact the parking office Monday – Friday 9am – 5pm by:
Telephone: +2 6125 0179
Parking permit cancellations – including parking station and resident parking
All staff and students are able to cancel their permits by logging into the www.vPermit.com.au/anu system. The option to cancel your permit is an individual choice – many individuals are electing to keep their existing permit.
If you cancel your permit, all staff and students who have residential, parking station or surface permits will be guaranteed the same permit when the University returns 30 June 2020. This guarantee will last for four weeks (28 July 2020). More information with details for how to renew your permit will be emailed closer to the re-opening date. Requests to reinstate your permit after 28 July 2020 cannot be guaranteed.
Payments, refunds and infringements
If you have cancelled your permit, refunds are being processed as a priority – please contact the Parking Office for assistance. Individuals who cancel their permit may also choose to keep their refund balance within the parking system to use for a new permit when the university re-opens.
Infringements are still being processed. Applications for infringement withdrawal, dispute liability and extensions of time to pay are still able to be processed through the applicable e-form or by email to firstname.lastname@example.org.
Parking infringement notices are not being issued in permit zones as long as vehicles are parked legally within these zones.
Parking infringements will still apply on a limited basis for:
1. Unsafe parking areas i.e. blocking emergency access routes
2. Yellow edge lines
3. Disability bays
4. No stopping areas
5. No parking and time limited
6. Non-authorised vehicles in registration specific bladed bays
7. Areas that have a designed ‘pay and display’ machine
For further clarity on the above items, individuals can still contact the parking office Monday – Friday, 9am – 5pm by:
Telephone: +2 6125 0179
The parking office will respond to your enquiry as soon as possible.
Parking restrictions apply 24 hours a day, 7 days a week unless stated otherwise. Permit, Pay As You Go, Pay&Display (ticket) and time limited zones are in force from 8am to 5pm Monday to Friday, public holidays excepted.
Parking Infringement Notices are issued by the Australian National University for parking on campus in contravention of the Australian National University (Parking and Traffic) Statute 2019, the ACT Road Transport (Road Rules) Regulation 2017 and the Road Transport (Safety and Traffic Management) Act 1999.
Common Infringement Notices
1. No valid permit
vPermit and CellOPark (Pay As You Go) are considered to be a permit. vPermit and CellOPark (Pay As You Go) are not valid if the correct vehicle is not set as active or the registration number of the vehicle is incorrect at the time of the offence. If a driver does not set the correct active vehicle when parking on campus, their permit is not valid and they may receive an infringement notice.
2. Stop at side of road with continuous yellow edge line
Yellow edge lines are an international symbol for No Stopping and No Parking – no signs are required to be displayed in conjunction with yellow edge lines. Infringement notices issued for this offence are only able to be withdrawn in the case of a medical emergency or vehicle breakdown – provision of supporting documents e.g. doctor’s certificate or repair invoice must be submitted with an application to have the notice withdrawn.
For more information about infringements at the university please refer to the Parking Infringements Guide.
After receiving an infringement notice, you are given 28 days from the service date to do one of the following:
1. Pay an infringement
Drop in to ANU Parking Office and meet one of our friendly customer service staff. We are located on the ANU campus – Level 1 Anthony Low Building (#124), Garran Road, ACTON ACT 2601. We accept credit card, cheque and cash. Don’t forget to bring your parking infringement details with you at time of payment.
If you prefer please call ANU Parking Office on (02)61250179 and speak to one of our friendly customer service staff who will assist you in making a credit card payment over the telephone.
We accept payment by post using cheque or money order.
2. Request an extension of time
You may apply for an extension of time to do one of the following:
- Pay the infringement notice penalty
- Submit an infringement Notice Declaration
- Apply for withdrawal of an infringement notice
- Dispute liability of the infringement notice.
To apply for an extension of time please complete the relevant eForm.
When completing this eForm you will be requested to provide the following information:
- the infringement number;
- the registration number of the vehicle; and
- information to support reasons for payment extension request.
On receipt of a request for an Extension of Time, the infringement notice is placed on hold and incurs no extra charges until after a decision is made regarding the application outcome.
If a request for an extension of time to pay is granted, the infringement remains on hold until the revised due date for payment.
If the extension of time is denied, ten (10) days (from the date of outcome email) is given to allow payment of the amount owing on the infringement notice.
The maximum extension of time to pay an infringement notice is 180 days. It should be noted requests for extensions of 180 days to pay are only granted in cases of extreme financial hardship.
3. Apply for withdrawal of an Infringement Notice
A withdrawal application can be made when you are accepting liability for the offence, but believe you have a special circumstances that caused you to incur the infringement notice. You must state your grounds in writing and provide sufficient evidence to support your claims.
|Good parking record
||A statutory declaration stating that you have not incurred any parking related offences in the past five (5) years.
N.B. The ANU Parking and Infringement Management System will be used to confirm this information.
|Emergency medical situation or similar event
||A copy of hospital record, police report or confirmation letter by a registered health practitioner detailing the situation or similar report.
|Vehicle breakdown or mechanical issues
||Evidence from roadside assistance, towing service, detailed mechanical report or similar documentation
You may be required to complete a statutory declaration certified by a JP detailing the situation and any document/s which provide evidence in support of your request
|Valid parking permit or ticket
Please provide confirmation of one of the following:
PARKING PERMIT OR TICKET – that a *valid vPermit was active, *valid CellOPark session was active or a copy of the parking ticket that was valid at the time of the offence;
If the permit holder was your passenger, you must also provide a statutory declaration from the permit holder confirming that they were a passenger at the time of the offence.
- ACT MOBILITY PARKING PERMIT - the number on the permit; or
- MOBILITY PARKING PERMIT FROM OTHER JURISDICTION - back and front copy of the permit.
*a vPermit and CellOPark parking session are only valid if the correct vehicle is set as active at the time of the offence and the vPermit and parking session are current at the time of the offence.
If you are applying for withdrawal based on one of these grounds, and you can supply the evidence required, you can apply to withdraw an infringement notice by completing the relevant eForm. Staff and students should use this eForm while all external visitors to campus should use this eForm.
If your application for withdrawal is unsuccessful the matter may be referred to the ACT Magistrates Court for adjudication.
4. Dispute liability of an Infringement Notice
An application to dispute liability of an infringement notice is made when you believe that you did not commit an offence or that you are not liable for the offence. All applications are assessed in accordance with the Road Transport (General) Withdrawal of Infringement Notices Guidelines 2019. N.B. Where an infringement notice cannot be withdrawn under these guidelines, the matter will be referred to the ACT Magistrate Court for determination.
When completing your application you must state your grounds for dispute and it is recommended that you provide any evidence that may support your claims.
BEFORE SUBMITTING AN APPLICATION TO DISPUTE LIABILITY PLEASE CONTACT THE ANU PARKING OFFICE ON (02) 6125 0179 OR PARKING@ANU.EDU.AU.
THE ANU PARKING OFFICE WILL ASSIST YOU TO DETERMINE IF THIS IS THE CORRECT APPLICATION TYPE.
YOU MAY ONLY LODGE ONE APPLICATION. AN APPLICATION TYPE CANNOT BE CHANGED AFTER SUBMISSION.
||Receipt number given to the infringement holder when the faulty machine is reported
||Any documents or photos supporting your claim
|Permission to park
||Document from the Parking Office confirming permission to park
||Any documents or photos supporting your claim (i.e copy of ANU work order or ANU Security report)
|Error contained in the infringement notice
||Any documents or photos supporting your claim
||Registration number on the infringement notice and registration papers confirming registration number
||Any documents or photos supporting your claim
If you are disputing liability based on one of these grounds, and you can supply the evidence required, complete the relevant eForm. Staff and students should use this eForm while all external visitors to campus should use this eForm.
If your application disputing liability of an infringement notice is unsuccessful the matter may be referred to the ACT Magistrates Court for adjudication.
5. Apply for a waiver of an Infringement Notice Penalty
Waiver of an infringement notice penalty may be granted in extreme circumstances. All application are assessed in accordance with the Road Transport (General) Withdrawal of Infringement Notices Guidelines 2018.
If your application for waiver of an infringement notice is unsuccessful the matter may be referred to the ACT Magistrates Court for adjudication.
Please use an eForm to request an extension of time, apply for withdrawal or dispute liability. Staff and students should use this eForm while all external visitors to campus should use this eForm.
If you are not the person responsible for the infringement notice, you are required to complete an infringement notice declaration notifying the University of the person responsible. A template of the declaration is listed under Reference documents on this page.
6. Submit Infringement Notice Declaration
7. How is my application assessed?
Applications made in regard to parking infringement notices are assessed under guidelines provided in ACT Road Transport legislation. Guidelines used are:
Exceptions and modifications to these Guidelines are included in the Australian National University (Parking and Traffic) Statute 2019.
It should be noted any reference to the year e.g. 2019 and version e.g. (No. 1) will change when the legislation and guidelines are updated.
If none of the above actions are taken by the due date for payment of the infringement notice nor any extension of time granted, a request* is sent to the relevant State/Territory authority to determine the registered owner of the vehicle and the registered owner will be served a reminder notice with an additional fee applied.
*The Privacy Act allows the University to request this information in respect of matters of law enforcement, namely parking infringements.
If no action is taken by the due date of the reminder notice, the University may refer the matter to the ACT Magistrates Court. In the event this occurs the person responsible for the infringement is liable to pay the designated authority the sum of the prescribed penalty for the infringement, the administrative charge and the disbursements incurred by the designated authority, including any fee paid on the lodgement of a summons. If the Court rules in favour of the University, the infringement will attract a criminal conviction.