Student and guest print accounts

Print quota

Print quota is linked to your ANU ID card and the amount is $44.​

Undergraduate and postgraduate students are allocated a print quota to help with printing, copying and scanning costs. PhD students or researchers with affiliate accounts don't receive a quota. ​

You will receive your quota in the first week of January and July each year. 

There is no carry-over of your quota between semesters, and subsidies may change from year to year, based on the cost of this service.​

 

Using the PaperCut Portal

Log into the PaperCut Portal using your UID credentials. In the portal you can:

  • top up your credit
  • request refunds
  • generate ID number
  • submit your print jobs (including those from tablet, mobile phone or a Chromebook).

Please note: The PaperCut Portal currently has limited functionality on printing options. You can only print pictures (JPEG) and PDF formats. This functionality will expand in the near future. 

Credit top-up

Log into the PaperCut Portal using your UID credentials. In the left hand-side navigation of the Portal, select ‘Credit Top-Up’ and follow the prompts.

Refunds

If you were charged for a print, you do not receive, for example due to a paper jam, you can get a refund through the PaperCut Portal. This refund will go back to your Print Account in Portal. 

In the left-hand side navigation of the Portal, select 'Recent Print Jobs'. In the Status section, click on 'refund' and follow the prompts.

For more information on how to request a refund, please read this Knowledge Article. 

When leaving the University, you can get a refund of the credit you topped up (to your bank account). Please email bank.rec@anu.edu.au for this request.

Unused quota is not refundable.

Pricing

SizeBlack and whiteColour
A4 single side$0.11$0.22
A4 duplex*$0.154$0.374
A3 single side$0.22$0.44
A3 duplex*$0.308$0.748
Scanning$0.02$0.02

*Duplex: print on both sides of paper. Photocopying costs are the same as printing. 

Set up PaperCut ID number

The PaperCut ID allows you to log into the printers without your ANU ID card. This number doesn’t expire, and you can use it repeatedly. 

Log into the PaperCut Portal using your UID credentials. In the left hand-side navigation of the Portal, select ‘Change Details’ and then ‘Generate Number’.

At the printers type this number in the ‘ID’ filed.

For detailed instructions on how to setup the ID number, please read this Knowledge Article.

 

Information Commons printing

If you are wanting to print using the Information Commons or computer labs devices, you will need to click ‘Sign in with Microsoft’ at the PaperCut pop-up screen. 

In your print options, select the ‘Print-At-ANU’ queue. You can then use any of the Multi-Function Printers across campus to print.

For more information and troubleshooting, read this Knowledge Article. 

 

Related links

Contact