Print quota
Print quota is linked to your ANU ID card and the amount is $44.
Undergraduate and postgraduate students are allocated a print quota to help with printing, copying and scanning costs.
You will receive your quota in the first week of January and July each year.
There is no carry-over of your quota between semesters, and subsidies may change from year to year, based on the cost of this service.
Using the PaperCut Portal
Log into the PaperCut Portal using your UID credentials. In the portal you can:
- top up your credit
- request refunds
- generate ID number
- submit your print jobs (including those from tablet, mobile phone or a Chromebook).
Log into the PaperCut Portal using your UID credentials. In the left hand-side navigation of the Portal, select ‘Credit Top-Up’ and follow the prompts.
If you were charged for a print, you do not receive, for example due to a paper jam, you can get a refund through the PaperCut Portal. This refund will go back to your Print Account in Portal.
In the left-hand side navigation of the Portal, select 'Recent Print Jobs'. In the Status section, click on 'refund' and follow the prompts.
For more information on how to request a refund, please read this Knowledge Article.
When leaving the University, you can get a refund of the credit you topped up (to your bank account). Please fill in the Accounts Payable Voucher Request (for payment) and email it to invoice.workflow@anu.edu.au.
Unused quota is not refundable.
| Size | Black and white | Colour |
|---|---|---|
| A4 single side | $0.11 | $0.22 |
| A4 duplex* | $0.154 | $0.374 |
| A3 single side | $0.22 | $0.44 |
| A3 duplex* | $0.308 | $0.748 |
| Scanning | $0.02 | $0.02 |
*Duplex: print on both sides of paper. Photocopying costs are the same as printing.
The PaperCut ID allows you to log into the printers without your ANU ID card. This number doesn’t expire, and you can use it repeatedly.
Log into the PaperCut Portal using your UID credentials. In the left hand-side navigation of the Portal, select ‘Change Details’ and then ‘Generate Number’.
At the printers type this number in the ‘ID’ filed.
For detailed instructions on how to setup the ID number, please read this Knowledge Article.
Information Commons printing
If you are wanting to print using the Information Commons or computer labs devices, you will need to click ‘Sign in with Microsoft’ at the PaperCut pop-up screen.
In your print options, select the ‘Print-At-ANU’ queue. You can then use any of the Multi-Function Printers across campus to print.
For more information and troubleshooting, read this Knowledge Article.
Guest printing
If you don’t have the University ID (UID) or Auxiliary (AID) number, you can still print. To access the printing service, you can either connect to 'eduroam' or request access to the ANU Secure Wi-Fi.
Once you have connected to eduroam or the ANU Secure Wi-Fi, you can create an account in the PaperCut Portal. In the Portal purchase a pre-paid voucher and print, copy or scan.
Follow the below steps on how to register for printing and top up your credit.
For pricing, see the above section.
- Go to the PaperCut Portal.
- Select ‘Continue with username and password’.
- Click ‘Register as ANU Guest User’.
- In the registration window, enter your details and set a username and password.
- Once the registration is complete, on the screen you will see your Identity Number. You will need this number to log into the printer devices. This number does not change, and you can use it repeatedly.
Note: in case you forget this number, you can generate a new one. In the Portal go to ‘Change Details’. Click on ‘Generate Number’. Your new ID will display.
Log into the PaperCut Portal using your username and password. In the left hand-side navigation of the Portal, select ‘Credit Top-Up’ and follow the prompts.
In the Portal you can also request refunds to your printing account.
Log into the PaperCut Portal using your username and password.
- Navigate to 'Recent Print Jobs'.
- Click on 'Refund'.
- The refund windows will open. In the 'Comment' section outline the reason for this refund.
- Click 'OK'.
Related links
Contact
- ANU Service Desk+61 2 612 54321ANU Service Desk portal