Information Technology Services
Information Technology Services provides services and infrastructure to support and enhance teaching, learning, research and administration.
Information Technology Services (ITS) is transforming current IT business practice at ANU from one which is characterised by a legacy of disparate and organically developed architectures and processes, to a scaled, collaborative model that enables organisational efficiencies and consistent service delivery.
To deliver this change, ITS has developed a number of strategies, plans and objectives including the Operational Plan and ITS sub-Reconciliation Action Plan.
ITS governance processes include a number of policies and audits that assist in the management of IT security and the use of the University's Information Infrastructure and Services (IIS) including risk; business continuity; data protection and security; infrastructure security, and the procurement and disposal of data and equipment.
Several committees and regular forums, some internal to ITS and others University-wide, have been put in place by ITS to discuss and implement strategic and operational plans.
ANU IT staff are encouraged to use the preferred Information Technology (IT) associations as regular resources for their professional development.
Our teams & contacts
Functional
Name | Contact details |
---|---|
ANU Service Desk | +61 2 612 54321 |
IT Security | +61 2 6125 6333 |
Learning Space Technology (LST) Support | |
ITS Change Management | |
Information Commons Liaison | |
ITS Project Delivery and Engagement | |
ITS - Class Allocation | |
Student First Program | |
OneDrive Migration project | |
DICE Team | |
ANU Digital Master Plan (DMP) |
People
Name | Contact details |
---|---|
Jonathan Churchill Chief Information Officer | +61 6125 1772 |
Helen Duke Associate Director, Infrastructure Services | +61 2 6125 1772 |
Ian Willis Associate Director, Service Delivery | +61 2 6125 4166 |
Jackie Atkin Research Value Stream Lead | |
Lucy Boom Head of Capability & Practice | +61 2 6125 3645 |
Amie Dekantios Project Manager | |
Phil Drury Associate Director, Service Delivery & Engagement | +61 2 6125 4166 (54166) |
Paul Hargreaves Student Experience Value Stream Lead | |
Sajid Hassan Program Director, Digital Infrastructure and Cloud Enablement (DICE) | +61 2 6125 9059 |
Zachary Hurst Project Manager | |
Mikaela McTier-Browne Executive Assistant to the Chief Information Officer | |
Amy Simpson-Deeks Change and Transformation Lead, Digital Master Plan | |
Will Thompson Head of Agile and DevOps | |
Garry Whatley Associate Director, Digital |
Information for staff
Projects
Reference Documents
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Related links
Location
Page Owner: Information Technology Services