Update on IT systems issue

Staff, students and affiliates are being urged to change their passwords by 31 July 2018. Passwords will then need to be changed every six months. These changes are part of a review to tighten IT security across campus.
11 July 2018

Further to the Vice-Chancellor’s email on Friday, we are pleased to advise we have addressed the breach of our IT systems.

Some system interruptions may still be experienced as our IT teams work to ensure they are secure and fully operational. We appreciate your patience while this work is completed.

We are also aware that many people are concerned about the extent of the infiltration, and whether any data was taken. Current advice is that no staff, student or research data has been taken. We are continuing to work closely with government agencies, and will keep our community updated. 

To enhance protection of the University and in line with best practice industry standards, we are asking all ANU staff, students and members of our community with a log-in to our systems to reset their password.

All ANU staff, students and affiliates need to change their passwords by 31 July 2018.  

Passwords must contain 10-characters with at least three different character sets (i.e. numbers, letters, capitalisation and symbols). Passwords will then need to be changed every six months.

To change your ANU password, please go to the ANU website and type Identity Manager into the search function. The webpage should display ‘Identity Manager’ at the top of the page. Follow the instructions on the page to change your password.  Remember ANU will never email you a direct link requesting that you change your password.

While we understand this password change will cause disruption, it is necessary and we will put in place IT support to help achieve a smooth transition. If you require assistance, please contact the Service Desk x54321 or servicedesk.anu.edu.au.

We would like to again thank you for your patience and express our gratitude to the staff who are working to resolve these issues.