Assure

Assure is our Employee Assistance Program (EAP) provider, offering confidential counselling, coaching, and support from qualified and experienced health professionals. They can assist with a wide range of work, personal, or family concerns.

How to book a confidential EAP appointment:

How many appointments can I access?

Further information

Assure Wellbeing Gateway

Assure's Wellbeing Gateway is a digital platform packed with valuable content to support many areas of life, including parenting, home and family, health, emotional wellbeing, relationships, financial matters, and more.

To access the Wellbeing Gateway, please click here - Wellbeing Gateway - Assure Programs.

Assure is making access to support even easier with online booking within the Wellbeing Gateway. The new online booking experience gives you the option to pick the location and format of your appointment, select a clinician who matches your preferences (such as expertise or gender), and choose a time that works best for your schedule, making appointments easier to book and manage. 

Assure Wellbeing Gateway - Be Mentally Healthy Every Day Program

• Be Mentally Healthy Every Day is a 6-week event combines the two most prominent months for mental health (September and October) to incorporate R U OK Day, World Suicide Prevention Day and World Mental Health Day.
• Be Mentally Every Day will commence September 1 and conclude October 10.
• This event endeavours to actively promote and focus on popular topics contributing to mental health and wellbeing

To find out what’s on, please click here

Resources available on the Wellbeing Gateway 

• Financial toolkit
• Retirement readiness toolkit
• Stress and burnout toolkit

Manager referrals for staff to Assure

• With an employee's consent, managers can make a referral to Assure on behalf of their staff member, to arrange a call back from Assure.
• Instructions are available in the Guideline document, along with an information handout and consent form.