Words at Work: Language as a tool for inclusion (EDHR09)

Provider business unit: Equity and Diversity »

Course overview

A workplace that values diversity and is free of discrimination is more productive and benefits from greater employee satisfaction, improved productivity, reduced employee turnover and increased creativity and innovation through harnessing diverse employee skills and perspectives. Language is a powerful tool for building inclusion at work – it allows people to feel valued, respected and one of the team.

This two hour workshop will be facilitated by experienced diversity experts from the Diversity Council of Australia (DCA) . For more information about the Diversity Council of Australia please refer to the DCA website at https://www.dca.org.au/ .

The program uses a combination of information dissemination, facilitated interaction and experiential activities to introduce participants to key concepts as well as encourage them to reflect on these as they apply to themselves and their own inclusive leadership practice.

Who should attend

For academic and professional staff with management or supervisory responsibility as well as senior human resources staff, this two hour program will provide participants with practical guidance on using inclusive language at work to ensure everyone feels valued and respected.

Key takeaways

At the end of the program participants can expect the following learning outcomes:

  • Understanding of language as a powerful tool for building inclusion at work
  • Identify how to use inclusive language to ensure people feel valued and respected
  • Awareness of, and skills to address non-inclusive language

What the course will cover

Topics addressed will include:

  • Why do words at work matter in your workplace?
  • How you can identify inclusive language
  • Recognising and addressing non-inclusive language
  • DCA #WordsAtWork resources to help you build a positive workplace culture

When can I attend

This is a two hour workshop and participants can select from the following options:

  • 12 October 2017, 10.00am – 12.00pm


$265.00 per participant. 

For non-attendance/cancellation of a course with fees (typically those courses which are externally facilitated), the following charges will apply, unless the registrant nominates a colleague (who meets the eligibility criteria for the course) to attend in their place.

a.Notification of cancellation received within 0 – 5 working days of the course date will incur a charge equivalent to 100% of course fees

b.Notification of cancellation received within 6 – 10 working days of the course date will incur a charge equivalent to 50% of course fees

Please note for non-attendance due to illness or caring responsibilities, reasonable evidence will be required to waive the non-attendance fee.


A requirement of the registration process is to discuss and obtain the following from your supervisor:

  • Approval to attend the training program; and
  • Local area charging code