Responding to Mental Ill-Health in the Workplace Training for Managers (LPHR04)

Provider business unit: Culture and Development »

Who should attend

All supervisors

Workshop overview

This workshop will guide participants through the key principles of effectively and sensitively responding to mental health issues in the workplace, within the framework of fulfilling relevant legal responsibilities and practical management considerations. Participants will observe iHR’s unique Workplace Reality Theatre where actors will re-enact relevant and engaging real-life scenarios for group discussions.

Participants will also practice conducting sensitive and effective conversations as an early intervention strategy. Participants will receive feedback from the facilitator, in addition to reflecting on their own performance.

Workshop topics

  • Understanding mental illness – facts and stats;
  • Legislative-driven requirements of the employer and the employee;
  • Mental illness indicators – identifying if mental ill health could be a factor in performance or conduct issues;
  • How to plan, initiate and conduct a conversation about mental illness;
  • Reasonable adjustment strategies;
  • How to manage the impact on other team members;
  • Self-care; and
  • Support services and resources.

Learning outcomes

  • Understand and comply with relevant legislative requirements, including privacy and discrimination laws;
  • Identify the indicators of a possible period of mental ill health;
  • Demonstrate that consideration has been given to the possibility of mental ill health throughout the entire performance management process;
  • Identify the workplace risk factors which may lead to the development of or exacerbate a mental health condition;
  • Plan, initiate and conduct a conversation with an employee who may be demonstrating indicators of mental ill health;
  • Work with the employee to identify and implement reasonable adjustments to their role;
  • Apply relevant early intervention and performance management strategies;
  • Support other team members; and
  • Identify post-workshop support and resources.

Training facilitaton

iHR’s Psychologist and acting team will bring real situations to life and provide practical approaches for dealins with issues. A signature feature of all iHR Australia’s workplace training solutions is the use of our unique training methodology – Workplace Reality Theatre. Workplace Reality Theatre consists of professional actors re-enacting real workplace situations. The scenarios featured in re-enactments have been specifically chosen for each program and highlight various common workplace behaviours. This allows those taking part in the training to observe the problems which are being discussed and to connect the scenarios and behaviour to their own work environment.


$570 per participant

Non-Attendance fee

The following charges will apply for non-attendance at a workshop with cost unless the registrant nominates a colleague (who meets the eligibility criteria for the course) to attend in their place.

  1. 100% Charge: notification of cancellation received within 0–5 working days of the workshop date will incur a charge equivalent to 100% of course fees
  2. 50% Charge: Notification of cancellation received within 6–10 working days of the workshop date will incur a charge equivalent to 50% of course fees

Please note that non-attendance due to illness or caring responsibilitie will require reasonable evidence to waive the non-attendance fee.


A requirement of the registration process is to discuss and obtain the following from your supervisor:

  1. Approval to attend the training program
  2. Local area charging code
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