Managing Very Difficult Workplace Behaviour Masterclass (LPHR14)

Who should attend

Academic and professional supervisors, Academic Level D and above & Professional Level 8 and above who have attended the Managing Very Difficult Workplace Behaviour (LPHR09) workshop.

Workshop Overview

This half-day follow up workshop is for staff who have completed the Managing Very Difficult Workplace Behaviours workshop – at any time in the past four years. This workshop focuses on participant case studies, systems ‘mapping’ of the people involved, and the clarification and/or development of HR case management systems, risk management and protocols when dealing with very difficult workplace behaviour.

NOTE: Attendance at Managing Very Difficult Workplace Behaviour (LPHR09) is a pre-requisite for attendance at this Masterclass workshop.  

Learning Outcomes

The program will:

  • Explore participant’s case examples and develop detailed management strategies
  • Review the first workshop and the impact, characteristics and types of very difficult behaviour – including the particular challenges created for the manager, management team, other staff, and the organisations as a whole.
  • Review organisational context/psycho-social system, risk and protective factors for very difficult workplace behaviours and how it is managed, tolerated, allowed or ignored
  • Review and discuss IR/HR requirements and their application as enablers of constraints in the management of vert difficult workplace behaviour.

Workshop Topics

  • Review delegate’s case examples, developing detailed management strategies
  • Review the first workshop and the impact, characteristics and types of very difficult behaviour
  • Discuss the organisational context/psycho-social system, risk and protective factors for very difficult workplace behaviours and how it is managed tolerated, allowed or ignored
  • Discuss Industrial Relations and Human Resource requirements and their application as enablers or constraints
  • Plan next steps

Training Facilitator

Both training workshops will be facilitated by external consultant Greg Cook, a psychologist with over 20 years’ experience in leadership development and coaching coupled with extensive experience working with senior leaders across Go8 universities.

Cost

$160 per participant per workshop

Non-Attendance Fee

The following charges will apply for non-attendance at a workshop with cost unless the registrant nominates a colleague (who meets the eligibility criteria for the course) to attend in their place.

  1. 100% Charge: notification of cancellation received within 0–5 working days of the workshop date will incur a charge equivalent to 100% of course fees
  2. 50% Charge: Notification of cancellation received within 6–10 working days of the workshop date will incur a charge equivalent to 50% of course fees

Please note that non-attendance due to illness or caring responsibilities will require reasonable evidence to waive the non-attendance fee.

Registration

A requirement of the registration process is to discuss and obtain the following from your supervisor:

  1. Approval to attend the training program
  2. Local area charging code

 

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