Cultural Capability

Provider business unit: Equity and Diversity »

Who should attend

All academic and professional staff  

Workshop Overview

This half day interactive workshop will look at culture from the perspective of behaviour that we can observe as well as hidden cultural drivers. The workshop will also look at the way in which culture manfiests and how you can navigate cultural difference to make collaboration easier and more effective.  You will discover your own cultural lens, and skills with which to access and understand the perspectives of your diverse clients and colleagues.

Workshop Topics

This workshop will explore the following areas:

  • Describe what culture is and the relevance to your work;
  • Recognise behaviours that vary across cultures including communication styles, interpersonal relations, showing respect and shared values and meanings;
  • Identify typical intercultural communication challenges;
  • Develop and apply strategies to maximise effectiveness.

Learning Outcomes

At the conclusion of this workshop, participants will be able to:

  • Recognise one’s own cultural context and how it might differ from people you engage with from other cultural contexts;
  • Prepare for intercultural interactions in a work context and apply different perspectives using the S.U.R.F* approach;
  • Successfully navigate culturally diverse workplaces;
  • Communicate and collaborate effectively to achieve business outcomes.

* S = Stop and suspend judgement; U = Use your observation and listening skills; R = Recognise and respect difference; F = Find common ground and be flexible

Training Facilitator

This workshop will be delivered by a Beasley Intercultural facilitator.

What participants have said about the program:

  • Will help greatly in understanding the impacts you can have by being aware of the little differences in culture.
  • Very beneficial and quite eye opening. Also a good chance for self-evaluation, important in all aspects of your day, from work to social
  • Great way to expand your understanding of other cultures and how we interact with each other

When can I attend

This course is only available on request for groups of up to 20 people.

Please email staffdiversity@anu.edu.au for further information.

Cost

Please email staffdiversity@anu.edu.au for further information.

Cancellation Fee

Please email staffdiversity@anu.edu.au for further information.

Page owner: Human Resources