IT project business analysis

In today's complex and challenging environment, the role of the Business Analyst has evolved from tactical requirements management to strategic alignment, focusing on designing solutions for business value.

In support of Information Technology Services Operational Plan, the Business Analysis team will bring to the ANU Community the following services:

  • Business transformation: Through Enterprise Analysis, the Business Analyst will identify business opportunities, build the Business Architecture framework, and determine the optimum project investment path for the enterprise, including implementation of new business and technical system solutions.
  • Business process management and architecture: The Business Analyst will align business needs with information technology, by providing increased transparency, efficiencies, and reduced cycle time to develop and deliver product; enable better decisions and continuous business optimisation.
  • Requirements management: The Business Analyst will manage and express requirements to a broad and diverse audience. Management of requirements assist with understanding the effects of change and linking business goals and objectives to the actual solution that is constructed and delivered.
  • Testing analysis and execution: The Test Analyst will ensure that the solution developed and to be released is free from defects. It is about verifying the extent to which the solution meets or fails to meet the stated objectives and is an essential part of quality control. The Testing Framework provides best practice and structure for quality testing outcomes.

In addition to the above, the Business Analysis team will drive and lead the implementation of continuous improvement principles and practices in all initiatives.

A good framework is key to the development of quality business analysis outputs. The Business Analysis Framework brings structure to the approach of business analysis activities and by implementing standards it enables best practice, quality and efficiencies in the development of deliverables.

The Business Analysis Framework provides structure and standards that are intended to serve as guidance for Business Analysts. It assists in providing quality and consistency of Business Analysis deliverables which is essential to the delivery of successful projects.

In line with the Project Management Methodology, the Business Analysis Framework is developed along the four-step lifecycle.

Working papers

A major part of Business Analysis requires the use of various tools and techniques to generate/develop artefacts that support the development of Business Analysis documentation. These are referred to as working papers and they comprise of process maps, data maps, diagrams, wireframes, models, charts, etc. The format of working papers is dependent on the nature of the project and the audience it serves. Where it makes sense, these working papers should form part of the business analysis documents either added as an item in the document or attached as an appendix to the document. Various templates of working papers will be available on this site in due course.



Initiation stage

You may also need the Project Concept, Business Case and Project Proposal outlined in IT project management.

Execution stage

The Traceability matrix from the Initiating stage should be updated during Execution. * These documents are optional as they depend on the initiation approach, type of solution and/or implementation strategy.


You may also need the Lessons Learnt Log outlined in IT project management.