HDR Administrative Support

The University's Strategic Plan, ANU by 2020, sets out a number of measures relevant to HDR Students and addresses the need to identify improvements for administration and support functions that affect the HDR student experience.

What are we trying to achieve?

This project will identify effective ways of delivering significantly improved HDR Administrative Support outcomes with clear, measurable and achievable benefits that include:

  • simpler, standardised and consistent ANU-wide HDR administrative support processes
  • reduced duplication and cost of service delivery resulting in redirection of resources to research and teaching
  • more effective use of technologies to deliver a better student experience and greater efficiency in the application and candidature process
  • improved experience for prospective students in accessing information, guidance and support for their application
  • increased attractiveness of ANU to HDR students through an improved application and candidature experience and removal of duplication.

Phase 1 of the project involved the analysis of the issues related administrative support of prospective, current and completing HDR students.

Phase 2 of the project conducted broad consultation to develop a target state model for HDR Student Administrative Support. This model has been endorsed by the Senior Management Group and provides a roadmap for effective and efficient administrative support across the "HDR value chain".

HDR Value Chain:

  • attraction & recruitment
  • admissions
  • candidature management
  • thesis and examination
  • completion and graduation.

Phase 3 of the project is to scope and manage a staged implementation to achieve the target state model. 

What's involved?

A significant amount of work is underway that seeks to address the key pain points for HDR students and administrators:

  • a suite of new HDR policies came into force from 1 January 2016 providing clarity and scope for standardisation of business processes
  • through the Student Business Transformation project, many HDR transactional forms, and all HDR milestones, will be digitalised and automated
  • work is in progress to improve the application for admission form providing enhanced functionality and automated processes
  • Planning and Performance Measurement are developing an agreed suite of management reports relating to HDR admissions, candidature management and completions
  • a working group is currently meeting to renew the HDR Induction program to ensure all HDR students, whenever they commence, receive an appropriate induction to the ANU research community
  • scoping is currently underway to determine the functionality of a student self-service module in the Student Administration System upgrade, scheduled to commence later this year.

The Project Steering Committee, chaired by the DVC-R Professor Margaret Harding, will continue to lead and oversee the project, ensuring all HDR developments across the University are working in consort to deliver the agreed target state for HDR Administration.

Highlight news

21 Jun 2017

HDR Administration - Rapid Improvement Events »

During May, Rapid Improvement Events (RIE) were held for both the Exams and Thesis submissions and Admissions processes within HDR Administration....
10 May 2017

Rapid Improvement Event held for HDR exams and thesis submission »

The HDR Administration Support Project is currently focusing on: Admissions: Transparent, standardised and simplified process across ANU consistent...
14 Mar 2017

Improving HDR Administrative Support »

The HDR Administration Support Project is currently focusing on: Admissions: Transparent, standardised and simplified process across ANU consistent...
13 Dec 2016

Update on new student eForms »

Since the release of eForms as part of the Student Business Transformation project, (HDR Milestone Reporting, Special Consideration / Deferred...
12 Oct 2016

New Student eForms released »

The second phase of the Student Business Transformation Program was successfully released on the 29 September 2016.  Phase 2 improvements for Manage...
13 Sep 2016

Manage My Degree- Student eForms to be released »

The Student Business Transformation project team are finalising two new Manage My Degree student eForms due to be released at the end of September...
12 Sep 2016

Over 1,400 Student Administration eForms commenced since July »

Over 1,400 eForms have been commenced using the new Student Administration eForms since they were introduced on 1 July.  Over 1,000 of these have...
9 Jul 2016

HDR Milestone eForms Go Live »

The HDR Milestone eForms went live on 30 June. These eForms, five in total, plus the research integrity test, have been developed to capture all...
HDR Milestone eForms Information Session
17 Jun 2016

Watch the information session on HDR Milestone eForms »

An information session on the new HDR Milestone eForms was conducted for academic and professional staff on Thursday 16 June. Milestone eForms will...
30 May 2016

Implementation of HDR Milestone eForms »

In late 2015, the HDR Administrative Support Project Steering Committee agreed that the HDR Milestone process be digitalised, utilising the expertise...
6 May 2016

HDR student induction »

In late 2015, the Deputy Vice-Chancellor (Research), Professor Margaret Harding, invited Professors Peter Christen and Diana Davis to co-chair a...
12 Apr 2016

HDR milestones - eForms »

In late 2015, the HDR Administrative Support Project Steering Committee agreed that the HDR Milestone process be digitialised, utilising the...
7 Mar 2016

HDR - accessible information for current students »

A new web landing page has been developed on the ANU website which brings together information relevant for current HDR students. Much of this...
8 Feb 2016

HDR - multiple projects with one aim »

The HDR Administrative Support Project Steering Committee met on 2 February and reviewed the program of work for 2016. A number of interdependencies...
24 Nov 2015

HDR milestone process to be digitialised »

The HDR Administrative Support Project Steering Committee met on 12 November. At that meeting it was agreed that the current HDR Milestone process...
13 Oct 2015

HDR IT initiatives »

Work is continuing on the HDR Administrative Support project gathering more detailed business requirements for two of the IT initiatives - HDR...
HDR Administrative Support - target state
15 Sep 2015

HDR Administrative Support - the road ahead »

The Pro-Vice Chancellor (R & RT), Professor Jenny Corbett, has recently been presenting to College HDR Committees on a number of initiatives...
4 Aug 2015

HDR Phase 3 »

Following broad consultation, phase 3 of the HDR Administrative Support project will commence in September. A business case is being prepared for the...
9 Jun 2015

Planning for the future of HDR administrative support »

Phase 2 of the HDR Administrative Support project was completed in May and provided a target state blueprint and implementation roadmap for effective...
25 May 2015

HDR Phase 2 is coming to a close »

This week marks the end of Phase 2 of the HDR Student Admin Project, with the project team wrapping up on Friday 29 May. Phase 2 has seen the...
28 Apr 2015

HDR Administrative Support »

The Project Steering Committee met this week to discuss the options for the future model of administrative support for HDR Students. Several options...
13 Apr 2015

Future state of HDR Administrative Support »

Following the design workshops held with staff and students in March, the project team has been analysing the information provided to develop options...
31 Mar 2015

Design Workshops for HDR Administrative Support »

The HDR Administrative Support Project has now completed a series of design workshops with students, academics, and administrators from across the...
16 Mar 2015

Designing the future state of HDR Administrative Support »

The HDR Student Administrative Support project is now entering the design phase. The design of the future operating model will be achieved via a...
2 Mar 2015

Phase 2 of HDR Administrative Support Project is Underway »

Phase 2 of the Project is now underway. The Project Charter has been approved by the Steering Committee, Chaired by DVC Research. The charter will...
17 Feb 2015

Phase 2 of HDR Administrative Support Project Commenced »

Phase 2 of the HDR Administrative Support project has now commenced. KPMG have been engaged to deliver this phase of the project and build off the...
20 Jan 2015

HDR Administrative Support Project update »

In December 2014, the Service Improvement Group commenced discussions with KPMG to complete delivery of Phase 1 of the HDR Administrative Support...
27 Oct 2014

HDR consultation workshops underway »

As part of the HDR Administrative Support project, a series of workshops will be held over the next two weeks with Academics who supervise HDR...
26 Sep 2014

New project to improve HDR administrative support »

A new project has been initiated to identify improvements for administration and support functions that affect the HDR student experience. This...
10 Nov 2016

Over 3000 Student Administration eForms commenced since 1 July 2016 »

Over 3000 eForms have commenced using the new Student Administration eForms since they were introduced on the 1 July.  Over 1,800 of these have been...