New Supervisor Program (LPHR07)

Course overview

This two day program, delivered by the Australian Institute of Management (AIM), has been specifically created for first-time supervisors and will provide foundational knowledge and skills to effectively make the transition from teammate to leader.

With a focus on effective communication, team performance and workplace relationship management you will learn the tools and techniques to become a highly capable and successful team leader.

Click here to learn more about AIM

Who should attend

This program is designed for academic and professional first-time managers and supervisors, who are new to their leadership roles.

Key takeaways

At the conclusion of this workshop participants will be able to:

  • Identify key strengths as a leader and develop effectiveness in communicating with others
  • Identify and overcome common challenges faced by new supervisors
  • Build credibility and trust whilst cultivating positive workplace relationships
  • Provide clear direction and motivate teams to achieve operational outcomes
  • Effectively monitor individual and team performance and respond positively to changing circumstances

What the course will cover

Topics addressed will include:

  • Understanding the role of a new leader: Work history roadmap, changing perspectives and building relationships
  • Getting to know your team: Building credibility and understanding what motivates you and others
  • Building personal effectiveness: Delegation, emotional agility, being authentic and managing up
  • Defining purpose: setting G.R.E.A.T goals and expectations
  • Team problem solving: Giving positive and developmental feedback, dealing positively with conflict and escalating issues for support

When can I attend

  • 28 February and 1 March 2017, 9:30 am  – 5:00 pm
  • 1 and 2 May 2017, 9:30 am – 5:00 pm
  • 29 and 30 August 2017, 9:30 am – 5:00pm
  • 18 and 19 October 2017, 9:30 am – 5:00pm


$685 per participant for the 2 day program

For non-attendance/cancellation of a course with fees, the following charges will apply, unless the registrant nominates a colleague (who meets the eligibility criteria for the course) to attend in their place.

a. Notification of cancellation received within 0 – 5 working days of the course date will incur a charge equivalent to 100% of course fees

b. Notification of cancellation received within 6 – 10 working days of the course date will incur a charge equivalent to 50% of course fees

Please note for non-attendance due to illness or caring responsibilities, reasonable evidence will be required to waive the non-attendance fee.


A requirement of the registration process is to discuss and obtain the following from your supervisor:

  • Approval to attend the training program; and
  • Local area charging code