An eForm for Extension and Withdrawal of Parking Infringements was successfully released on 17 July 2017. To enable access to this eForm solution by non-ANU staff and students, new ‘guest access’ functionality was configured for ANU eForms.
The solution has replaced the previous paper-based process, ensuring that the information required is contained within the application and enabling applicants to lodge forms in complete digital format.
The second phase of this project is already underway, which will see implementation of system-generated outcome letters and email for extensions and withdrawals. It is anticipated that implementation of these templates will reduce administrative burden, improve response times to applicants and improve the consistency and reporting surrounding this activity.
For further information regarding this project, please contact the Project Coordinator, firstname.lastname@example.org or x56244