Financial Shared Services launches

30 September 2015

In July 2014 the Senior Management Group agreed to centralise financial transactional activities to facilitate the efficient and effective delivery of these services across the University and enable Finance teams to focus on analysis and activities that support the strategic direction of their College or Service Division.

The project, jointly managed by the Service Improvement Group and Finance and Business Services, has worked through a process to effectively implement this transition. In consultation with General Managers, Service Division Directors and Finance Managers, the project team has identified activities to be consolidated, reviewed and refined processes and procedures, managed the transfer of positions through a formal change management process and implemented a training program.

What this means for you

From today, Financial Shared Services will be the one point of contact for all finance transactional activities for Academic Colleges and Service Divisions. This includes accounts payable, accounts receivable, purchase card, debtor, general ledger, vendor and customer creation, asset management and payments.

Where to get help and support

A dedicated Customer Service Team has been created within Financial Shared Services to ensure that service levels are maintained. They can be contacted between 9:00am and 5:00pm on:

Phone: 02 6125 4777


More information about Financial Shared Services can be found on the website


If you have any questions or would like to provide feedback on these changes, please email