Access ANU - Project Continues to Progress

25 September 2018

Purpose:

The Access ANU Project aims to address challenges in the staff orientation process, the initial access to ANU digital systems and the navigation of the ANU digital environment.

Through extensive consultation, the Project team uncovered the need to create an accessible location for new staff members to learn about the University and a more intuitive resource for existing staff to navigate the ANU digital environment. We will work with Marketing to make updates to the current ANU website, while looking to perform more in-depth future transformations in developing an intuitive new staff resource page. The creation of new resources for new staff is already underway as a project of work by Human Resources and will address many of the challenges in the new staff orientation process.

Additionally we understood that the University offers 40+ systems with 17 having their own unique application process. These applications are largely paper based and are highly manual, requiring supervisors to fill out paperwork and system owners to manually create accounts in their bespoke systems. This manual process results in supervisors having to track, on average, 6-8 separate email chains for each new starter. Our goal is to automate this process so that each individual is provided access and the appropriate permissions to the digital systems that are required for conducting their job.  

Benefits:

The Access ANU Project is a major body of work and we have broken it down into several stages for delivery. We are currently at the start of the first stage, focusing on delivering the following benefits:

  • Changes made to the current ANU website that will, in the short term, provide some immediate relief to the difficulties of locating and understanding the various ANU systems.
  • Changes to the current ANU website that will make it a more intuitive user experience.
  • Analysis on University systems to facilitate the future development of an automated access provisioning system.

Timeline:

Stage 1 is ongoing with a projected completion date in summer of 2019. We will be analysing several University systems over the next 6 months, spending about a month and a half on each system. Our collaboration with Marketing for website updates is ongoing with adjustments to be seen in the coming weeks.

Progress:

We have received feedback on the Project Brief that was submitted to the Business Owner in August. We are currently reviewing that feedback and making adjustments to the Project Brief to continue to progress the project.

How to Get Involved:

We currently do not have any upcoming workshops; however, if you wish to participate in future workshops, or would like to interact with the project team, please contact the Project Manager, Jonathan Rich, with your questions, comments, or concerns at jonathan.rich@anu.edu.au or 55675.