In collaboration with Planning & Performance Measurement, the Service Improvement Group will again be coordinating the annual Administrative Services Survey.
This will be the fourth year of the survey that is used to inform and prioritise service improvement activities including: identifying improvement opportunities, improving future performance and ultimately providing high-quality, targeted services to administration users.
The 2016 survey will be distributed on 31 May to staff in the following positions: Senior Executive, Dean, Director, Level E academic with management responsibility, or at a Senior Manager (SM) level within the University. Participating staff are encouraged to complete the survey to assist in driving effective and efficient services that meet the needs of our customers.
The 2013 - 2015 survey reports are available here.