All PABX extensions should be assigned to a charge code for billing purposes. Financial Shared Services (FSS) will internally bill departments for network connection fees and call usage based on this information so it is in your interest to ensure the directory is correct and up to date.
Monthly CADS reports for extension usage by charge code (or individually) can be sent to an email address automatically. If you would like to receive these reports please log a request on the Service Desk and include the charge code or extension/s that the report will relate to and an email address to send the reports to. A generic email address is preferred to a personal email address.