Timetable

Business owner: Division of Student Administration

Timetable is the Academic Timetabling Service System. It includes a website where readers can locate timetable and room availability information and an administrative side for staff to manage timetables.

Classification

ANU Enterprise System Tier 1

Governance group

Student Administration Managers Group

Responsibilities

Information Technology Services

Systems admin support with supplier
Management of Server space
Integration with other relevant ANU Enterprise Systems in accordance with the ANU Enterprise Architecture
Disaster Recovery Planning

Business owner

Specification of business requirements
Maintenance of relevant ANU Policy

Embedded Support Team

End user training and support, including user documentation
User Acceptance Testing
Enabling and removing individual's right to use the system

Unresolved

Communication of requests to supplier
Delivery of requested enhancements/bug fixes within an adequate time frame
Manage the lifecycle of the equipment or software associated with an Enterprise System.
Managing downtime, software patching and installation of enhancements as well as the communications surrounding these changes
Management and configuration of the software and the hardware to run the Enterprise System
Management of contract with supplier