Business owner: Division of Student Administration and Academic Services
Timetable is the Academic Timetabling Service System. It includes a website where readers can locate timetable and room availability information and an administrative side for staff to manage timetables.
Classification
ANU Enterprise System Tier 1
Governance group
Student Administration Managers Group
Responsibilities
Information Technology Services
- Systems admin support with supplier
- Management of Server space
- Integration with other relevant ANU Enterprise Systems in accordance with the ANU Enterprise Architecture
- Disaster Recovery Planning
Business owner
- Specification of business requirements
- Maintenance of relevant ANU Policy
Embedded Support Team
- End user training and support, including user documentation
- User Acceptance Testing
- Enabling and removing individual's right to use the system
Unresolved
- Communication of requests to supplier
- Delivery of requested enhancements/bug fixes within an adequate time frame
- Manage the lifecycle of the equipment or software associated with an Enterprise System.
- Managing downtime, software patching and installation of enhancements as well as the communications surrounding these changes
- Management and configuration of the software and the hardware to run the Enterprise System
- Management of contract with supplier