Concur Expense Management

Business owner: Finance & Business Services

Concur Expense Management is a cloud based system used by the ANU for purposes of managing transactions including ANU Purchase Cards.  Through the use of both mobile and desktop technology the system allows for receipt management, processing of expense transactions and workflow approval.  The application integrates with other enterprise systems.

Security notice

To help ensure the privacy of your information, be sure to signout and Exit/Quit/Close your browser windows/tabs at the end of your session.

Access or use of this system for purposes not specified by The Australian National University policy is strictly prohibited and may result in legal action.

Logon credentials

Your logon credentials for Concur via a desktop are:

  • User Name: your ANU ID (eg. U7654321)
  • Password: your HORUS/ISIS/Wattle password

Your logon credentials for Concur via a mobile device (ExpenseIt and Concur Mobile) are:

  • User Name: your [ANU ID]@anu.edu.au (eg. U7654321@anu.edu.au)
  • Password: your Mobile Pin

 

Desktop Logon issues

If you are experiencing issues logging on via your desktop please clear your web-browser cache.  Instructions for clearing your cache can be found below:

Browser Instructions
Chrome https://support.google.com/accounts/answer/32050?hl=en
Safari http://osxdaily.com/2016/01/17/empty-cache-safari-mac-os-x/
Firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

 

Password Change

You can change your password via Identity Manager. Login, click on 'Manage my account', and then select the 'Change password' tab. Type in your new password and confirm.

User Guides

Getting Started Logging onto Concur
Profile Settings

Browser - Devices for Concur

Expense Claim Create an Expense Claim - Purchase Card Transaction
Old to New Mappings
Ledger Descriptions
Using Multiple Charge Codes (Allocate)
Using Multiple Expense Types (Itemise)
Enquire on your Expense Claims
Recall an Expense Claim
How to act on behalf of someone else/Delegate
  Entering a Charge Code
  Edit multiple fields
Approval Process Approving or Sending Back an  Expense Claim
Receipt Management ExpenseIt App
Multipage Page Receipts - Emailing Receipts
Uploading a Receipt from your computer
Missing Receipts Declaration
Additional Support Icon Quick Reference Guide
Entertainment and FBT
Accidental Personal Use of ANU Purchase Card
Power User Training
  Enquire on an Expense Claim
Mobile Apps Using the Concur Mobile App
ExpenseIt App

 

Assistance with Concur

The Business Solutions Office (BSO) within Finance and Business Services is responsible for the University's Financial Management Systems, including ES Financials, Concur and OneStop Receipting.

Business Solutions Office help desk

  • Monday to Thursday - 9-12.30pm and 1.30-5pm
  • Friday - 9-12.30pm and 1.30pm-4pm

Call the help desk

Ext. 54321and follow

  • Option 1 (Central Services), then
  • Option 3 (Enquiry about Finance, Concur Expense Management/HR/StudentAdmin), then
  • Option 1 (Finance, Expense Managment)

Email the help desk

fbs-bso@anu.edu.au

Log a job via the web

If you have a problem with ES Financials/OneStop Receipting you can log a job online at Service Desk.