Concur Expense Management

Business owner: Finance & Business Services

Concur Expense Management is a cloud based system used by the ANU for purposes of managing transactions including ANU Purchase Cards.Through the use of both mobile and desktop technology the system allows for receipt management, processing of expense transactions and workflow approval.The application integrates with other enterprise systems.

Note: Please refer to the ANU Purchase Card pages for information regarding card application and usage, card maintenance including limits and cancellations and policies and procedures associated with ANU Purchase Cards.

Security notice

If you logged in via Single Sign-On, your browser or desktop may still be logged in to the Single Sign-On system. To completely log out you should close all browser windows.

To maintain security when using Single Sign-On and to ensure privacy of your information be sure to lock your computer or log off before walking away to prevent another user using your credentials.

Access or use of this system for purposes not specified by The Australian National University policy is strictly prohibited and may result in legal action.

Logon credentials

Your logon credentials for Concur via a desktop are:

  • User Name: your ANU ID (eg. U7654321)
  • Password: your HORUS/ISIS/Wattle password

Your logon credentials for Concur via a mobile device (Concur Mobile) are:

  • User Name: your [ANU ID] (eg.
  • Password: your Mobile Pin


Desktop Logon issues

If you are experiencing issues logging on via your desktop please clear your web-browser cache.  Instructions for clearing your cache can be found below:

Browser Instructions


Password Change

You can change your password via Identity Manager. Login, click on 'Manage my account', and then select the 'Change password' tab. Type in your new password and confirm.

User Guides

Getting Started Logging onto Concur
Profile Settings
Expense Claim Create an Expense Claim - Purchase Card Transaction
Clearing a disputed transaction
Ledger Descriptions
Using Multiple Charge Codes (Allocate)
Using Multiple Expense Types (Itemise)
Enquire on your Expense Claims
Recall an Expense Claim
How to act on behalf of someone else/Delegate
  Entering a Charge Code
  Edit multiple fields
Approval Process Approving or Sending Back an  Expense Claim
Receipt Management  
Multipage Page Receipts - Emailing Receipts
Uploading a receipt directly to a transacton
Uploading a Receipt from your computer
Missing Receipts Declaration
Additional Support Icon Quick Reference Guide
Entertainment and FBT
Accidental Personal Use of ANU Purchase Card
Overseas Transaction with GST

Enquire on an Expense Claim


Expense Delegate Setup

Mobile Apps Using the Concur Mobile App



Assistance with Concur

The Business Solutions Office (BSO) within Finance and Business Services is responsible for the University's Financial Management Systems, including ES Financials, Concur and OneStop Receipting.

Call the help desk

Ext. 54321and follow

  • Option 1 (Central Services), then
  • Option 3 (Enquiry about Finance, Concur Expense Management/HR/StudentAdmin), then
  • Option 1 (Finance, Expense Managment)

Email the help desk

Log a job via the web

If you have a problem with ES Financials/OneStop Receipting you can log a job online at Service Desk.