Reporting an IT security incident

IT security incidents or breaches include:

  • Unauthorised access attempts (hacking)
  • Unauthorised scanning of networks or computers
  • Denial of service (DoS) attacks
  • Defacement of websites
  • Theft, or loss of critical data or IT equipment
  • Disclosure of private information
  • Disclosure of passwords or other authentication credentials
  • Unmanaged virus or malware infections
  • Work practices that may breach ANU security policies
  • Unsafe or suspicious activities or behaviour
  • Any other suspicious events or queries

What to include in reports

Please supply as much information as possible about the incident. This might include:

  • Times and dates of events
  • IP addresses or hostnames of computers
  • Usernames or identification of people
  • Operating system or software versions
  • Any error messages or behaviour displayed
  • Contact details where we can reach you for follow-up
  • Please DO NOT include passwords, PINs or other private information.

To report a suspected IT security incident, email ANU IT Security or call 612 56333.