Note: Dial '0' for an outside line. 

For serious illness or injury requiring urgent attention, call 000 or go to your local hospital Emergency Department.

ANU security

• ANU Security: 6125 2449

Police, Fire, Ambulance (24 hours)

• Triple zero (000)
• If you are deaf or have a speech or hearing impairment call 106

• Police attendance 131 444 

ANU Adviser to Staff

The Adviser to Staff provides free, confidential and professional counselling and advice to staff on-campus in dealing with work-related or personal issues.

The Adviser can also help develop strategies for dealing with workplace issues causing difficulties or tension, and provide an informal, work-related mediation service for dispute resolution or problem-solving. Advise to managers and work groups can also be given.

ANU has three Advisers to Staff on campus:

• Gail Frank - Ext 53616 (Monday, Tuesday, Wednesdays & Thursday)
• Linda Nicholson -Ext 58283 (Monday, Tuesday, Friday) 
• Maaria Haque - Ext 58283 (on extended leave)

On-campus appointments can be made during business hours.  If we can’t take your call, leave a message or email staff.adviser@anu.edu.au and we will get back to you.

Employee Assistance Program (EAP)

ANU offers a choice of counselling and advisory services for our staff members and their immediate families.

Our Employee Assistance Program (EAP) providers can help you work through a broad range of personal and work-related issues. You don’t need to struggle alone.

They’re qualified, experienced and independent and the service is free and confidential.

For staff and family members

Choose from:

Assure – 1800 808 374

• Multiple locations
• Receive up to four (4) appointments per year. Delivery is flexible with appointments available in person, over the phone, or online through email or Skype.
• Assure also provide a 24hr crisis hotline.
• W: assureprograms.com.au

Relationships Australia – 02 6122 7100

• Receive up to four (4) appointments per year. Appointments can be taken in person or over the phone.
• W: racr.org.au 

ANU Medical Centre

The on campus health services provider is the ANU Medical Centre. The ANU Medical Centre operates a state-of-the-art health and wellness clinic on levels 2 and 3 of the Health and Wellbeing Centre (Building 156) in Kambri.

W: https://www.anu.edu.au/students/contacts/medical-services

ACT Mental Health Crisis Assessment and Treatment Team

The Crisis Assessment and Treatment Team (CATT) is a 24-hour, seven day a week service for assessment and treatment of mentally ill people in crisis situations.

• 1800 629 354 (24-hour service)
• 02 6205 1065
• Mental health

Lifeline

Lifeline provides access to crisis support, suicide prevention and mental health support services

• 13 11 14