Employee obligations

• Duty of fidelity and confidentiality
• Exercise reasonable care and skill in the performance of their duties
• Obey the employer's lawful and reasonable directions
• Undertake work in a safe manner
• Not to conduct themselves in a manner likely to destroy the relationship of trust and confidence between them

Employer responsibilities

• Provide a safe working environment
• Provide work under contract
• Be an employer of good conscience and act fairly and in good faith
• Not to conduct themselves in a manner likely to destroy the relationship of trust and confidence between them

If you have a complaint

• As a general principle, and wherever it is possible to do so, staff members should - in good faith - attempt to resolve an issue at the local level.
• Early and direct resolution- open, candid and constructive manner
• At the local level you should:
  • discuss the issue with immediate supervisor
  • if the matter is not able to be resolved at that level, or if the matter directly concerns the supervisor, discussions should be held with their supervisor's supervisor
  • staff may also seek advice from the Workplace Diversity and Inclusion Branch, the Human resources Division, ANU Employee Assistance Program, or their relevant staff representative.
• Aim of discussion
  • Determine whether a genuine grievance exists
  • Gather required information to assist with the resolution
  • Resolve the grievance or arrange mediation to attempt to resolve the situation