Note: Dial '0' for an outside line. 

For serious illness or injury requiring urgent attention, call 000 or go to your local hospital Emergency Department.

ANU security

• ANU Security: 6125 2449

Police, Fire, Ambulance (24 hours)

• Triple zero (000)
• If you are deaf or have a speech or hearing impairment call 106

• Police attendance 131 444 

ANU Adviser to Staff

The Adviser to Staff provides free, confidential and professional counselling and advice to staff on-campus in dealing with either personal or work-related issues.

The Adviser can also help develop strategies for dealing with workplace issues causing difficulties or tension, and provide an informal, work-related mediation service for dispute resolution or problem-solving. Advice to managers and work groups can also be given.

ANU has three Advisers to Staff on campus:

• Gail Frank - Ext 53616 (Monday, Tuesday, Wednesdays & Thursday)
• Amanda Morrison -Ext 56770 (Wednesday) 
• Maaria Haque - Ext 58283 (Tuesday, Wednesday, Thursday)

On-campus appointments can be made during business hours.  If we can’t take your call, leave a message or email staff.adviser@anu.edu.au and we will get back to you.

Employee Assistance Program (EAP)

ANU offers a choice of counselling and advisory services for our staff members and their immediate families.

Our Employee Assistance Program (EAP) providers can help you work through a broad range of personal and work-related issues. You don’t need to struggle alone.

They’re qualified, experienced and independent and the service is free and confidential.

For staff and family members

Choose from:

Assure – 1800 808 374

• Multiple locations
• Receive up to four (4) appointments per year. Delivery is flexible with appointments available in person, over the phone, or online through email or Skype.
• Assure also provide a 24hr crisis hotline.
• W: assureprograms.com.au

Relationships Australia – 02 6122 7100

• Receive up to four (4) appointments per year. Appointments can be taken in person or over the phone.
• W: racr.org.au 

Anti-Discrimination and Harassment

If you are a staff member at the ANU and you are experiencing challenges or concerns within your role, you can book a confidential appointment with the Staff Respect Consultant.

The Staff Respect Consultant ensures effective and timely referrals to areas that are responsible for staff safety and wellbeing, including referral to counselling services and the investigation and resolution of misconduct, serious misconduct and sexual misconduct matters, at your discretion. This portfolio is a safe place to raise workplace issues.

You can organise a confidential conversation by calling 02 6125 6763 or by emailing staffrespect@anu.edu.au. You can also choose to remain anonymous when you call extension 56763.

ANU Medical Centre

The on campus health services provider is the ANU Medical Centre. The ANU Medical Centre operates a state-of-the-art health and wellness clinic on levels 2 and 3 of the Health and Wellbeing Centre (Building 156) in Kambri.

W: https://www.anu.edu.au/students/contacts/medical-services

ACT Mental Health Crisis Assessment and Treatment Team

The Crisis Assessment and Treatment Team (CATT) is a 24-hour, seven day a week service for assessment and treatment of mentally ill people in crisis situations.

• 1800 629 354 (24-hour service)
• 02 6205 1065
• Mental health

Lifeline

Lifeline provides access to crisis support, suicide prevention and mental health support services

• 13 11 14