Vehicle Insurance, Accidents and Breakdowns

Accidents and Insurance

If you are involved in accident, you must:
  1. Stop everything and don’t panic
  2. Stop and provide assistance: Stop immediately and provide reasonable assistance to any injured parties, to the level of your ability;
  3. Contact the Emergency Services: Arrange for Police, Ambulance or Fire Brigade assistance as necessary. The Police must be called if anyone is injured or if the vehicle is not drivable;
  4. Make sure the scene is safe: Try to avoid any further injury or damage, to the level of your ability. Be aware of potentially dangerous situations, such as fuel spillage and fallen power lines;
  6. Comply with Police reporting requirements: You are not required to sign any formal statement taken by Police or anyone else at the accident scene.
  7. Take pictures: Photographic evidence of damages could be very useful where fault is disputed, and also prove the extent of the damage for insurance quotes.
  8. Gather information: gather as much information as you can, including their name, phone number, car registration details, insurance information (provider, insurance number, policy details) and drivers licence number. In return, you should give them your details. It is helpful in determining your fault by gathering information from witnesses.
In the ACT you must by law report an incident to the Police within 24 hours (see link below). A form available on the Canberra Connect website removes the need to attend an ACT Police Station to comply with the statutory reporting requirement.
At your earliest opportunity, contact University Fleet Services:
University Fleet Services will coordinate accident management including:
  • any towing;
  • damage quotes and repairs, time frames; and
  • insurance claim paperwork.
When claiming against the ANU Insurance cover, (damage over $1000 and/or other party damage), you will be required to complete:

Please report accident via the ANU Figtree online incident notification