Mail, Courier and Customs Clearance and Freight Forwarding Services

Mailroom and Courier Services

The University has an agreement with DHL Express (Australia) Pty Ltd for the supply of Mailroom and Courier services. The agreement commenced on 24 June 2015 and has an expiry date of 27 July 2018.

For queries relating to the contract, or for issues and complaints, please email

For all other queries please contact the ANU Mailroom as per the Contact details on this page.

Further details regarding the services can be found on the Mailroom and Courier Services page. Refer to the Related Guidance link on this page.

Customs Clearance and Freight Forwarding Services

The University has entered into a contract with DB Schenker for the provision of customs clearance and freight forwarding services. DB Shenker is a global industry leader in logistics and can assist with highly specialised requirements such as the movement of very large items, moving items between countries with strict customs requirements, and moving items that may normally have challenges passing through customs. An overview of the services offered under the contract is provided in the reference documents.

To use the services offered by DB Schenker, contact:  

Mirko Cairoli - Senior Project Executive

Phone: +61 (0)2 9333 0324
Mobile: +61 (0)412 405 606